Learning Technology Support Specialist

A company is looking for a Learning Technology Support Specialist to manage and optimize their LMS.

Key Responsibilities :

Support LMS-related sales and client inquiries, including implementation meetings and tracking deliverables

Communicate LMS features to clients, update user guides, and assist in creating custom reports

Collaborate with internal teams for client migrations and create Standard Operating Procedures as needed

Required Qualifications :

Minimum of one year of experience with learning technology administration, including LMS, LXP, LRS, and LCMS

Experience with Litmos LMS and Microsoft Excel preferred

Proven technology troubleshooting skills

Experience in client or customer-facing roles and software implementation

Teamwork-oriented with a strong focus on customer service