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Chief Operating Officer
Chief Operating OfficerTalentSphere • Spokane, WA, United States
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Chief Operating Officer

Chief Operating Officer

TalentSphere • Spokane, WA, United States
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Chief Operating Officer (COO) – Dynamic Leadership Role in the Roofing Industry

Position Location : PNW

Are you a strategic and hands-on leader with a passion for operational excellence? We are seeking an experienced Chief Operating Officer (COO) to join our growing company in the Construction Trades. This role requires a proactive leader with 10+ years of executive-level experience who can drive efficiency, enhance profitability, and cultivate a strong, values-driven culture. Candidates with prior experience successfully scaling a company is also needed.

  • EOS Integrator Experience Required

Key Responsibilities :

Executive Leadership :

  • Serve as a member of the Executive Leadership Team, contributing to strategic planning and execution.
  • Play a pivotal role in defining and executing strategic initiatives that align with our company vision and long-term goals.
  • Leverage prior experience in scaling businesses to drive sustainable growth and expansion.
  • Implement systems to improve operational excellence, accountability, and alignment throughout.

    • Operational & Financial Management :

  • Optimize gross profit efficiency across departments, ensuring operational effectiveness and cost control.
  • Implement and hold all operations personnel accountable to activity KPI’s.
  • Analyze business operations to identify areas for improvement and implement process enhancements to maximize profitability.
  • Oversee the management and performance of projects to ensure budgets and actuals are aligned.

    • Sales, Marketing, and Customer Experience Oversight :

    Direct the entire customer acquisition and fulfillment pipeline to drive revenue and brand reputation :

  • Lead Generation : Oversee marketing efforts, customer relationship management, and brand reputation strategies.
  • Lead Conversion : Ensure effective estimating and sales processes to optimize conversion rates.
  • Client Fulfillment : Streamline procurement, project management, field operations, and project closeout to guarantee client satisfaction.
  • Customer Satisfaction : Maintain high levels of customer experience through continuous process improvement and engagement strategies.

    • Human Resources, Training & Talent Development :

  • Lead and develop a high-performing workforce by overseeing recruitment, training, performance management, and employee engagement initiatives.
  • Foster a culture of accountability, innovation, and professional growth within the organization.
  • Develop and implement training and development programs to enhance employee skills, leadership capabilities, and overall organizational effectiveness.
  • Work with Human Resources team to ensure HR policies and labor regulations to mitigate risks and enhance workplace morale.

    • Ideal Candidate Qualifications :

  • 10+ years of leadership experience in operations, preferably within construction or a related trade.
  • Proven experience in strategic planning, operational management, and team leadership capable of achieving company vision benchmark to reach $100M in revenue within 8 years.
  • Strong analytical skills with a focus on profitability, efficiency, and process improvement.
  • Hands-on leadership style with the ability to mentor, inspire, and hold teams accountable.
  • Deep understanding of safety regulations, risk management, and liability insurance loss runs.
  • Exceptional communication and relationship-building skills to effectively collaborate with stakeholders at all levels.
  • Experience with marketing, sales optimization, and customer experience strategies.
  • Proven track record in scaling businesses, managing rapid growth, and implementing scalable operational processes.
  • Strong ability to drive organizational structure, accountability, and process improvements.
  • Experience in B2B and B2C operations and working on the trades side of contracting is highly valued.
  • Passion for company culture, employee development, and driving organizational growth.

    • Why Join Us?

  • Be part of a growing company with a strong vision for expansion that values innovation and leadership.
  • Work in a collaborative and energetic environment where your impact is tangible.
  • Competitive compensation package, benefits, and career growth opportunities.
  • Enjoy the beautiful Eastern Washington & Northern Idaho regions, with a supportive work-life balance.

    • If you are a driven leader ready to take on a dynamic COO role in a thriving company, we want to hear from you! Apply today and help us build a future of excellence in the trades.

    If this sounds like the right opportunity, please send your resume to : pfenton@talentsphere.ca or call me at 469-498-2002(ext 768).

    Job # :  16815158

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