Director of Talent & Culture

Job Description

Job Description

Company Description

In 2026, an urban icon will be unveiled in one of the most coveted destinations in Dallas. Set in the heart of the Knox Street district and adjacent to Highland Park, The Knox Hotel will redefine contemporary luxury in Dallas under the vision of the internationally acclaimed Martin Brudnizki Design Studio. Honoring the area’s rich heritage while embracing its vibrant present, the hotel will offer a uniquely walkable urban retreat alive with energy and connection. Designed as a gathering place for both locals and travelers, The Knox will feature multiple culinary destinations, state-of-the-art fitness amenities, and striking venues for meetings and events—all within one of Dallas’s most sought-after neighborhoods.

Job Description

Act as a collaborative and strategic partner to the General Manager and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvement, ensuring appropriate staffing levels, coaching performance and delivering heartfelt service.

Lead Talent Management

Attract top talent to join our organization by being the champion of our brand’s culture and values. Ensure effective staffing strategies with leaders.  Keep a finger on the pulse of the local talent pool.  Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals.  Create a seamless and inclusive onboarding process for all new Team Members.  Develop a competitive compensation structure that attracts and retains top talent.   Support succession work aligned with the overall Talent Management strategy.

Culture Creator

Demonstrate a passion for the team by spending time in each department, and attending daily rallies and walking spaces.  Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion.  Create a feedback loop where Team Members' concerns are heard and actioned.

Use your creativity and ingenuity to champion an events calendar, recognition programs, and incentive programs that keep the Team Members engaged and connected to our brand.  Keep communication thriving by keeping Team Members “in the know” using all methods, ensuring all messaging aligns with the brand.

Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement

Learning and Development

Prioritize Auberge L&D initiatives by championing, organizing, and leading Team Member training. Work with leaders and team members to develop their service skills and product delivery.

Financial Acumen and Subject Matter Expertise

Utilize sound financial decision-making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming

Demonstrate subject matter expertise by ensuring compliance with mandatory laws; be proactive to upcoming changes for the city, state, and federal labor statutes that impact our business and team.

Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.

Qualifications

• Demonstrated history of building a winning team
• Demonstrated HR leadership experience and capability
• 5 years of progressive HR experience
• Strong HRIS / HCM / Payroll system experience

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest : @Auberge and #AlwaysAuberge.