Controller

Job Description

Job Description

Description : ASSISTANT CONTROLLER

About Lori’s Gifts

Lori’s Gifts is the nation’s largest hospital gift shop management company, proudly serving over 250 hospitals across the U.S. We bring comfort, convenience, and care to the hospital experience—and we're growing fast. If you're passionate about retail, operations, and driving meaningful financial impact, this role is for you.

The Role

We’re hiring a hands-on ASSISTANT CONTROLLER to lead our accounting team through continued growth and transformation. This is a roll-up-your-sleeves leadership role overseeing core accounting functions and building strong financial processes that support a complex, multi-unit retail operation.

You’ll manage a team of 3–5 direct reports (Accounting Manager, Staff Accountant, 842 Lease Accountant), plus oversee a broader finance and accounting group of 11 (including 3 contractors). This role partners closely with the CFO and will work cross-functionally with operations, FP&A, and HR. You will also interact with our private-equity sponsor, Atlantic Street Capital.

What You’ll Do

• Own the Month-End Close : Lead timely, accurate financial closes with accountability for journal entries, reconciliations, and reporting.
• Lead Accounting Operations : Oversee AP, AR, GL, and financial systems; ensure strong internal controls.
• Inventory & Retail Focus : Manage complex inventory processes across hundreds of store locations; experience in retail accounting is a must.
• Financial Reporting & Compliance : Deliver insightful monthly, quarterly, and annual reporting to internal stakeholders and private equity partners.
• ERP Expertise : Utilize NetSuite and MI9 (inventory system) for transaction integrity, reporting accuracy, and ongoing process optimization.
• Audit & Tax : Lead external audits (including 401(k)) and ensure compliance across sales tax, personal property, franchise, and income taxes.
• Team Development : Mentor and develop a high-performing team with a strong focus on process improvement and scalability.
• Process Improvement : Drive automation and technology adoption to create efficiencies in reporting, controls, and transaction processing.
• Strategic Partnership : Support budgeting, forecasting, and scenario planning with the FP&A function and executive team.

Requirements : What you will bring

Why Join Lori’s Gifts?

We’re more than a retailer—we’re a team of people who care deeply about the comfort and connection we provide during hospital visits. You'll step into a critical role at a pivotal time in our growth journey. Come be a part of our story.

Lori’s Gifts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.