Client Support Representative

A company is looking for a Client Support Representative 1. Key Responsibilities Provide exemplary customer service to Clients via phone and email Create video and wiki materials to aid in the support of all Clients Assist Client Services and Development Departments by implementing feedback and testing new features Required Qualifications Bachelor's degree, preferably in a related field Understanding of business requirements and ability to translate them into functional support Demonstrated customer service focus and good interpersonal skills Self-starter with ambition to grow within the company Computer and software savvy with familiarity in multiple programs and tools