Operations Manager

Operations Manager

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better. One Goal, One Passion Growth is Everything at Window Nation. At Window Nation, we don't just replace windows and doors we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we've enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we've become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements. As we continue to grow and expand into new markets in 2026, we're looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact on customers and the future of home improvement. We're seeking an Operations Manager to lead and grow our installation and branch operations for our Hartford, CT.

In this role, you'll oversee the full scope of operational and install processes, ensuring efficiency, quality, profitability, and stellar customer experience.

What You'll Do :

• Develop and manage the branch operational plan that meets the company's goals and objectives.
• Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability
• Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators
• Maintain positive customer relationships; identify, monitor, and manage customer service standards
• Collaborate with the regional team to identify, develop, and implement best practices and SOPs

What We're Looking For :

Preferred Skills and Experience :

What We Offer :

$90,000 - $100,000 a year

At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact. Pay Transparency Statement : At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary range is $90,000-100,000 annually. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate's relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.