Business Analyst

Must Have Technical / Functional Skills - 13+ years of experience in IT as Product Owner / Business Analyst in Payments Domain. - Experience in handling requirements for Real time Payment, Zelle, Wire, Wallet payments - Adept at integrating advanced payment solutions (e.g., Apple Pay, Klarna, PayPal, Synchrony Pay Later) - Advanced experience in Agile and Waterfall planning and delivery processes. - Advanced knowledge and experienced working with Jira work planning and management utility. - Experience leading digital initiatives with demonstrated success in driving improved digital customer servicing experiences that reduce servicing expenses. - Extensive experience working with developers, architecture engineers, and internal stakeholders to understand what is technically possible, and how to translate options into the delivery of market leading customer experiences. - Ability to communicate effectively with technical teams. Ability to communicate effectively across varying levels of business management.

Roles & Responsibilities

• Collaborate with product owners, stakeholders, and cross-functional teams to elicit and document business requirements, driving alignment with strategic priorities
• Create and maintain custom reports and dashboards and utilize Analytics and Tableau to make data driven decisions.
• Partner with user experience designers using Figma / Miro to develop digital solutions tailored to customer needs, ensuring seamless digital experiences for client-facing applications.
• Operate within an agile framework, using Jira to document and prioritize requirements and facilitate the development process.

Salary Range : $100,000 to $120,000 per year