VA GPD Program Manager
The VA-GPD Program Manager oversees all aspects of the VA Grants Per Diem Program and staff within The Salvation Army Corps in Colorado Springs, ensuring high-quality service delivery, compliance, and program effectiveness. This position aligns with our mission to ensure a positive, safe, and Christ-centric atmosphere throughout Social Services, expecting all staff to participate in accomplishing The Mission of The Salvation Army.
Duties and Responsibilities
Main Responsibilities :
- Responsible for the direct implementation of the VA Grants Per Diem Program
- Responsible for the direct supervision of VA Grants Per Diem Program Staff : VA-GPD Program Lead, VA-GPD Case Managers (3), VA-GPD Alumni Case Manager; Resident Manager, VA-GPD Data Analyst
Main Duties :
Oversee daily operations of VA Grants Per Diem ProgramProvide technical assistance to the Finance Department in maintaining grant financial complianceOversee expenses, monitor costs, keep the program within budget, and process receiptsOversee, edit, and approve timecards for direct reportsServe as Hiring Manager for VA-GPD Program Staff; train, terminate, and complete written warnings as deemed appropriateResponsible for monitoring VA-GPD Grants, compliance adherence and completing timely and accurate billing for services providedAssists with the preparation of grant application renewals to funding sourcesHolds bi-monthly in-person supervision with direct reportsDevelop policies and procedures to support effective delivery of servicesEnsure completion and submission of required reports for VA-GPD GrantAct as Liaison between Veteran Affairs Representees / affiliates and The Salvation ArmyServe as the Subject-Matter Expert on all VA-GPD Grant mattersAssign Participants to Case Managers at a 1 : 15 ratio and based upon Program needsCreate and conduct reviews for direct reportsAttend special events related to VA-GPD Program including Stand-Down events, local government and disaster housing response meetingsResponsible for maintaining program metrics and standards as outlined in grant regulationsParticipate in training and continuing education to remain abreast of current industry knowledge and changes that impact programsEnsure that all client files, both hard copy and digital, are well-kept and audit ready for internal purposes, governmental review or VA inspectionsMaintain integrity of all programming types (Low Demand, Bridge, Service-Intensive Transitional Housing) on Rio and Yuma CampusesRespond to Emergency On-Call residential concerns within Program guidelinesHelp the grant writer when it's time to write our GPD grantsOther duties as assignedEducation, Experience, Skills, Qualifications
Education / Experience :
Bachelor's degree in the human services field requiredMinimum of three years in Case ManagementPast Military experience preferredSkills :
Excellent verbal and written communication skillsAbility to present information to small groupsMust demonstrate good judgment and act in a professional mannerAbility to maintain confidentialityAbility to meet deadlinesAbility to work with people from diverse populationsAbility to read and write in the English languageMust have problem-solving, listening, and organizational skillsAbility to multitask and prioritize according to deadlinesMust have time management skillsAbility to file and maintain files with accuracyMicrosoft Word, Access, Excel, Power Point, and Outlook are requiredAbility to use new software programs with basic training (Ulti-Pro and others)Ability to create and maintain spreadsheets as neededWork independently with little or no supervisionMaintain appropriate professional and personal boundaries with clientsAbility to access and produce information from a computerFacilitate life skill coursesAbility to network and make appropriate referralsAbility to file, do data entry and have basic clerical skillsAbility to de-escalate a potential crisisAbility to handle high levels of stress effectively in a busy environmentAbility to multitask and possess strong interpersonal skillsWork independently with little or no supervision. Maintain appropriate professional and personal boundaries with clients. Ability to access and produce information from a computer. Facilitate life skill courses. Ability to network and make appropriate referrals. Ability to file, do data entry and have basic clerical skills. Ability to de-escalate a potential crisis. Ability to handle high levels of stress effectively in a busy environment.
Driving
If the position requires driving : A minimum age of 21 (for insurance provision) and possession of a valid in-state driver's license is required. An MVR will be processed every year in accordance with The Salvation Army's policies. Background Check Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.
Physical Requirements
Ability to maneuver. Ability to remain in a stationary position. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
Qualifications
Education : Bachelors of Human Services (required)
Experience : 3 years : Case Management (required)
Licenses & Certifications : Driver's License (required)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities