Lab Support Specialist

The Opportunity :

In this role, you will report to the Onsite Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location : Watertown, MA

Schedule : Mon - Fri, 7 : 30 am - 4 pm

Hourly Range : $27 - $30

Benefits :

Health and Wellness : Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)

Time Off : Paid Time Off (PTO), and company paid holidays,

Financial Well Being : Spending Accounts : Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

Added Protection Coverage : To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.

Recognition : Celebrate your peers and earn points to redeem on gifts.

What we're looking for :

Education : Bachelor's degree (or equivalent work experience) required; a degree in biology or a related discipline is a plus.

Experience : 3-5 years prior experience working in a laboratory environment is required.

Technical Skills :

Proficiency in Microsoft Office Suite, with strong Excel skills.

Familiarity with Safety, Health, and Environment (SHE) lab policies and procedures preferred.

Skilled in data capture, analysis, and reporting using various IT systems.

Experience in analytical chemistry or automation-focused lab work strongly desired.

Knowledge of Avantor services and products is considered a plus.

Proficiency in aseptic techniques.

Core Competencies :

Strong problem-solving skills and confidence in making clear decisions, even with limited information.

Ability to collaborate effectively with scientists, cross-functional teams, suppliers, and diverse stakeholders in a matrix environment.

Clear and concise written and verbal communication skills.

Ability to influence at all levels to drive operational improvements.

Excellent planning, organizational, analytical, and networking skills.

Adaptability and ability to prioritize changing tasks and responsibilities.

Commitment to organizational goals and team success.

Flexibility with working hours when required to meet customer needs.

Attention to detail and ability to learn and follow protocols accurately.

Self-motivated, dependable, and positive attitude.

Innovative mindset for continuous improvement.

How you will thrive and create an impact :

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will :

Operational support of chemistry and biology laboratories providing a "single point of contact" for laboratory scientists - material flow, freezer management, sample management, service delivery, equipment availability, process optimization.

Execute routine laboratory support procedures and preparations like media / buffer prep, solvent / reagent mixtures, filtrations, material weighing, some physical testing, and witness senior staff experiments.

Maintain lab inventory and labeling (chemical reagents, glassware, and gas cylinder levels).

Verification and maintenance of laboratory equipment like balances, pH meters, sonicator cleaning, and glass washing.

Works day to day on lab operation and safety including submitting work orders or SHE observations as needed.

Taking directions and working closely with the customer's laboratory manager in all aspects of lab operation.

Routine maintenance and performance checks of laboratory equipment

Ensures the laboratory maintains its operational efficiency by collaborating closely with all Equipment maintenance vendors- planning preventative and scheduled maintenance regimes with minimal impact to daily operations, ensuring any service requests are completed, leading improvement projects.

Helps clean certain areas in the lab, especially if a safety issue occurs.

Assists in BSC cleanings and lab coat program.

Identifies and promptly flags issues in the lab and communicates with the customer's laboratory manager.

Performs standard SOPs for various activities in the lab, and writes new SOPs as needed.

Works with scientists and onsite Avantor teams to ensure consumables inventories are accurate and overall oversight of consumables / usage / change requirements.

Other duties as assigned.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement :

We are an Equal Employment / Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster .

3rd Party Non-Solicitation Policy :

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.