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Program Director

Program Director

Baltimore Safe HavenBaltimore, MD, US
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Baltimore, United States | Posted on 08 / 01 / 2024

  • Industry Nonprofit Charitable Organizations
  • Work Experience 5+ years
  • Salary Competitive, based on experience and education
  • State / Province Maryland
  • Country United States

Job Description

Program Management (40%)

  • Oversee daily operations of various programs, including health and wellness centers, transitional housing, youth housing, harm reduction, and HIV testing.
  • Oversee peer counseling, resource navigation, and non-medical case management.
  • Oversee harm reduction materials and education concerning safer sex and overdose prevention.
  • Provide essential services such as food, laundry, transportation, and companionship.
  • Support annual program operations budget and hiring plan.
  • Develop strategies for program growth and expansion.
  • Maintain contact with key public and private sector individuals.
  • Represent MSH at public functions and make effective presentations.
  • Program Development and Implementation

    • Design, develop, and implement new program initiatives and improve existing ones.

  • Ability to step in and assist in programmatic areas as needed.
  • Supervise Housing Program Manager and Harm Reduction Manager.
  • Conduct employee evaluations and handle grievances and employee appeals.
  • Ensure staff coverage for MSH facilities.

    • Compliance and Reporting (15%)

  • Assist with accurate and timely data reporting.
  • Maintain accurate visitor and client records.
  • Oversee case management chart reviews and incident reporting system.
  • Monitor bed usage and prepare monthly reports.
  • Ensure compliance with state and local regulations and contracts.

    • Professional Development (10%)

  • Develop and implement training and operational documentation.
  • Encourage continuing education and training for staff.
  • Develop professional relationships and explore partnerships that expand the organization's mission.

    • Crisis Intervention (10%)

  • Respond to staff requests for crisis management assistance.
  • Assess potential crises and utilize resources to de-escalate situations.

    • Required Education and Experience

  • Minimum of five (5) years of supervision and management experience, or an equivalent combination of education and experience.

    • Qualifications and Skills

  • Extensive knowledge of TLGBQ needs and experiences.
  • Ability to provide visionary and strategic leadership.
  • Commitment to self-reflection and personal awareness.
  • Strong leadership, supervisory skills, and knowledge of Trauma-Informed Care models.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Intermediate to advanced computing skills.
  • Experience with case management systems.
  • Ability to meet deadlines and work independently.

    • Requirements

    Bachelor's Degree is required, experience equivalency may be considered instead of a degree.

    Driver License : Valid, with no violation within the last two years.

    Five years of program Management experience.

    Mission-Driven and Committed

  • Paid time off
  • Health, dental, and vision insurance options

    • J-18808-Ljbffr

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    Program Director • Baltimore, MD, US