Adminstrative Assistant

Administrative Assistant

Location : San Leandro

Pay : $21 / hr

Schedule : Monday-Friday, 9 : 00am-6 : 00pm

Assignment Type : Short-Term Temp (Under 3 Months)

Job Summary

Kelly Services is seeking a Branch Office Support Representative to assist with daily branch operations and support Branch Manager(s). This position serves as a key point of contact for patients, referrals, and internal teams, ensuring smooth administrative, customer service, and equipment-related workflows within the branch.

Essential Duties & Responsibilities

Serve as the first point of contact for visitors and phone calls; provide professional reception services.

Work with the Sales team to complete required patient documentation.

Perform intake-related tasks, review ACIS screens, assist customers, and confirm delivery appointments.

Complete post-delivery confirmation, order processing, and accurate data entry.

Assist in coordinating Positive Airway Pressure (PAP) classes (non-licensed duties only).

Download data from devices such as apnea monitors, oximeters, CPAP units, and other respiratory equipment as assigned.

Conduct functional tests on specific respiratory equipment per branch requirements.

Handle audit / documentation requests and support the overnight oximetry program.

Collect and process credit card and billing information when needed.

Assist with patient scheduling and general administrative tasks such as scanning, filing, and faxing records.

Support warehouse functions by preparing patient equipment.

Set up or return equipment and provide basic instructions to patients; explain insurance / out-of-pocket costs; process payments; retrieve equipment from warehouse; and reconcile daily receivables for lockbox submission.

Conduct outbound patient or referral satisfaction calls.

Order office or inventory supplies as needed.

Perform other duties as assigned.

Skills & Qualifications

High School Diploma or GED required.

2+ years of office or administrative experience preferred.

Strong communication and customer service skills.

Ability to multitask and work efficiently in a fast-paced environment.

Basic computer skills and comfort navigating multiple systems.

Reliable, organized, and detail-oriented.