Product Manager / Solution Strategist

We are seeking a Solution Strategist (Product Manager) to help develop the next evolution of our Care Administration suite — freeing up clinical and operational teams to focus more on care rather than administrative burden. This role is ideal for a product management professional who thrives on curiosity, collaboration, and innovation. You will shape product strategy, translate market and stakeholder needs into actionable requirements, and work closely with engineering and cross-functional teams to deliver impactful solutions.

While experience in healthcare and RCM is highly valued, we welcome candidates with strong product management expertise who are eager to learn the RCM domain. A passion for exploring emerging technologies—such as AI—and the ability to ask insightful questions to uncover real needs will set you apart.

You’ll operate in a matrix environment, engaging with internal stakeholders and clients, tailoring solutions to diverse needs, and driving differentiation in the market. If you enjoy solving complex problems, collaborating across teams, and influencing product direction, this is your opportunity to make a meaningful impact.

Responsibilities

Incorporate requirements for current and future solution development by conducting internal and external stakeholder, client, competitive analysis and market research.

Conceptualize, prioritize, and write succinct requirements, user stories, and acceptance criteria for one or more of our solutions.

Communicate solution strategy, plans and roadmaps to key stakeholders utilizing solution management tools and processes

Work closely with Engineering to manage solution roadmap and scope through detailed requirements and prototypes in a timely and cost-effective manner based upon a detailed understanding of needs, requirements and resources.

Collaborate with Support, Sales, and Marketing in development of go-to-market and demand generation strategies including feature descriptions, sales demos, solution training and new release content.

Promote innovation and differentiation from competition by collecting quantitative solution data(utilization analytics and user engagement tools)and metrics through market research or competitive analysis.

Qualifications

Bachelor's degree in health care administration, business administration, information systems or project management or related field.

At least 3 years of healthcare software consulting, information technology or solution functionality equivalent work experience.

At least 2 years of software related project experience

Results-driven with great communication and collaboration skills, working effectively with cross-functional teams

Experience with software features and functions through reading and applying or writing requirements.

Experience managing communication and relationships with clients

Ability to research, analyze and prioritize functionality and requirements.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.