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Lead Software Engineer
Lead Software EngineerOutSystems • Boston, MA, United States
Lead Software Engineer

Lead Software Engineer

OutSystems • Boston, MA, United States
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There are NO limits to your career : come shape the future and be part of a truly unique global culture at OutSystems!

Lead AI Engineer, Agentic Solutions Acceleration

The Role : Architecting, Guiding, and Scaling Enterprise AI Agents

The Lead AI Engineer will be the principal technical authority for the design, development, and deployment of the core AI Agent systems within the Solutions Team. You will be responsible for defining the reference architecture for all agentic solutions, mentoring senior engineers, and ensuring technical alignment with the Director's strategic vision.

Key Responsibilities

1. Architectural Leadership & Strategy (Primary Focus)

  • Define Agent Reference Architecture : Establish the standardized, reusable, and secure reference architecture for building, testing, and deploying all AI Agents within the OutSystems solutions portfolio.
  • Technology Vetting : Evaluate and select the core Generative AI models, orchestration frameworks (e.g., LangChain, Semantic Kernel), and MLOps tools used by the team, balancing state-of-the-art capabilities with enterprise reliability.
  • Design Reviews : Lead architectural and code reviews for all agent components, ensuring scalability, security (especially around data leakage and access control), and compliance with Responsible AI principles.

2. Advanced Development & Integration

  • Complex Agent Development : Remain hands-on by designing and coding the most complex, high-impact agent components or tools that interact with core enterprise systems.
  • Low-Code Integration Strategy : Define the API and integration strategies for seamlessly and securely connecting agent back-ends with the low-code applications built on OutSystems.
  • Performance and Governance : Oversee performance tuning of agents and implement robust logging, monitoring, and tracing mechanisms for all AI services in production.
  • 3. Mentorship and Alignment

  • Technical Guidance : Mentor and guide the team of Senior AI Engineers and developers, fostering a culture of technical excellence, continuous learning, and innovation.
  • Cross-Functional Alignment : Collaborate closely with the Director of Solutions and Product Management to translate strategic objectives into clear, executable technical roadmaps and deliver solutions that meet market needs.
  • Required Skills & Experience

    Technical Expertise (The Must-Haves)

  • AI Agent and System Architecture : 8+ years of experience in software engineering, with experience building production-grade AI Agents and complex intelligent systems within the enterprise.
  • Generative AI Expert : Mastery of LLMs, advanced prompt engineering, RAG strategies, fine-tuning, and grounding techniques. Proven ability to design agentic systems that require complex reasoning and tool use.
  • Framework Leadership : Expert-level knowledge and practical experience leading teams utilizing major AI Agent orchestration frameworks (LangChain, Semantic Kernel, or deep internal frameworks).
  • Python and Scalability : Expert-level coding skills in Python, coupled with extensive experience in cloud-native deployment, containerization (Docker / Kubernetes), and managing scalable APIs (REST / gRPC).
  • Security & Responsible AI : Demonstrated ability to implement security best practices (e.g., authorization, data masking) and enforce Responsible AI governance and guardrails in production systems.
  • Desirable Expertise (A Strong Plus)

  • Low-Code Platform Knowledge : Familiarity with the OutSystems platform or similar low-code / no-code platforms, understanding their integration patterns and architecture limitations.
  • Leadership & Professional Attributes

  • Architectural Vision : Proven track record of defining and driving multi-year technical roadmaps and architectural standards.
  • Team Leadership : Experience successfully mentoring and leading technical peers or small engineering teams.
  • Strategic Communicator : Exceptional ability to articulate complex technical risks and opportunities to executive stakeholders and non-technical partners.
  • The Longer Story :

    OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in.

    As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilities-but inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn't ready, and talent isn't there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn't have to add to the chaos. It can become the breakthrough that brings clarity-and drives real, enterprise-wide impact. At OutSystems, we've built that platform, providing the tools necessary for enterprises to overcome these hurdles.

    We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agents-fast, helping them accelerate innovation while enabling secure, governed human-AI collaboration.

    OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees.

    Amongst our customers are some of the world's most recognizable brands across diverse industries-brands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We're recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena.

    Working at OutSystems

    Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

    What do we have to offer you?

  • A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.
  • Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.
  • Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.
  • Disrupting the status quo is in our DNA. In fact, it's why our company exists.
  • We ask "why" a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.
  • Are you ready for the next step in your career? Then we'd love to hear from you!

    OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

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    Lead Software Engineer • Boston, MA, United States

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