Manager, SSA HR Technology

Position Summary

The Manager of SSA HR Technology is responsible for overseeing the design, configuration, implementation, and ongoing support of HR technology solutions to meet the evolving needs of the organization. This role ensures the effective operation of HR systems and tools while collaborating with stakeholders across Shared Services Administration departments and the Family of Companies HR to align technology solutions with business goals.

A key responsibility of this role is to develop, manage, and maintain a strategic HR Technology roadmap that provides a clear, forward-looking view of ongoing and upcoming initiatives. The roadmap ensures alignment with organizational priorities, improves transparency, and enables proactive planning to meet the evolving needs of the workforce.

This position plays a key role in executing the HR Technology strategy by identifying opportunities for process improvement, optimizing existing systems, and supporting the successful delivery of new initiatives. The organization's Human Capital Management (HCM) system is Infor CloudSuite, and expertise in HR systems, data management, and project coordination is leveraged to ensure the organization's HR technology ecosystem operates efficiently and supports the achievement of broader business objectives.

HR Technology Management

• Oversees the configuration, implementation, and maintenance of HR technology solutions, including the organization's Human Capital Management (HCM) system, Infor CloudSuite.
• Develops and manages a rolling HR Technology roadmap, typically spanning 4-6 quarters, to provide visibility into current initiatives, planned projects, and long-term strategies. Ensures the roadmap reflects organizational priorities, available resources, and evolving business needs
• Collaborates with department leaders, subject matter experts, and key stakeholders to understand business needs and translate them into system requirements, functional designs, and actionable solutions.
• Manages the full lifecycle of system changes, including design, configuration within the HCM, testing, and validation to ensure functionality aligns with business needs.
• Oversees the deployment of changes into production, ensuring systems operate as intended and meet organizational goals.
• Monitors and resolves system issues, coordinating with relevant teams to ensure consistent performance and user experience.

Process Improvement and Optimization

Project Coordination

Team Leadership and Development

Education and Experience

Equivalent Experience

4 years additional experience as outlined above

Skills

Licenses / Certifications

Preferred : Project Management Professional

Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.