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Quality Manager

Quality Manager

East West Tea Company LLCEugene, OR, US
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Job Description

Job Description

Title of Role : Quality Manager

Department : Quality Assurance

East West Tea is seeking a talented, passionate, and experienced Quality Manager to join our Quality Assurance team!

The Quality Manager will lead all activities for the Quality and Food Safety team to ensure that products meet established quality standards and regulatory requirements. This position is a leader in promoting a safe, food safety, quality-driven, and efficient culture while serving as a role model of a trusted partner to cross-functional teams.

WHO WE ARE :

We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.

We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.

OUR INVESTMENT IN YOU :

  • We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
  • This position is located in Eugene, Oregon
  • As a certified B Corp, we’re a company that lives our values every day.
  • We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
  • We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
  • Our Nourish Market provides employees subsidized healthy lunch and snack options.
  • We commit to our purpose in every aspect of our culture.
  • We have employees that are committed to “Doing Good” in our community and around the world.
  • We are a growing company with products that customers love.
  • We believe in investing in you and your growth and development.

WHAT YOU’LL OWN :

Quality Management System 50% of time

  • Maintain and verify QMS programs which impact Food Safety and Quality including, but not limited to Food Defense, Sanitation, Pest Control, Process Control, CAPA, Recall, Internal Audit, Nonconforming Materials, and Foreign Materials Control
  • Effectively interact with Manufacturing to ensure all relevant records and reports are accurate, up-to-date, and easily accessible for product compliance
  • Lead the Food Safety and CAPA team in ensuring investigations are carried out, and corrective and preventive actions are implemented and effective

    • Continuous Improvement 30% of time

  • Identifying opportunities to enhance product quality, improve processes, and reduce defects
  • Regularly inspecting products, processes, facilities to ensure compliance with quality and food safety standards and regulations (including GFSI, ODA, Customer, Kosher, Organic, and FDA audits)

    • Leadership and Team Development 20% of time

  • Lead and mentor Quality team by providing resources, coaching, and staffing support
  • Behaves in a way that is consistent with the mission, vision, and values of East West Tea Company and supports the ongoing development of the organizations culture

    • WHAT YOU KNOW AND HAVE EXPERIENCED :

  • Bachelor's Degree in Biological Sciences, Food Science, Chemistry, or related discipline
  • Minimum of 5+ years experience within the Dietary Supplement, Food, Drug, Medical or related regulated industry
  • Minimum of 3 years in a management role
  • Experience interacting with regulatory agencies
  • High level of proficiency with Microsoft Office Suite and ERP systems
  • Technical writing ability

    • YOU’LL BE A GREAT FIT :

  • Strong critical thinking ability to navigate and solve complex problems
  • Solid work ethic, self-starter, and result-oriented
  • Natural ability to develop strong, trusting relationships
  • Enjoys collaborating with cross-functional partners
  • Responsible and a high degree of ownership
  • Thrives in an ever-changing work environment
  • Effectively managing a multitude of work responsibilities
  • Balances attention to detail and swift execution

    • WHAT WE DO :

    We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.

    East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.

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    Quality Manager • Eugene, OR, US