System Engineer L3 (MSP) – Azure AVD

System Engineer L3 (MSP) – Azure AVD Specialist

Location : Local to OC or LA only (WFH with minimal onsite)

Compensation : $80K–$95K

About the Company (MSP Industry Experience Required)

We’re a long-standing, growth-oriented Managed Service Provider with a 50-year history supporting legal and SMB clients across Southern California. Our team is built on integrity, accountability, and real work-life balance—most of the team has been here 10–20 years, and we maintain a 97% client retention rate.

Unlike the high-pressure “bill, bill, bill” MSPs, we focus on productivity, quality, and relationships. We’re a modern, cloud-first environment (Microsoft + Citrix) with a strong remote culture, a collaborative team, and leadership that actually supports your career—not just your billable hours.

If you want stability, growth, and a place where your voice matters, this is it.

The Role

We’re seeking a System Engineer (L3) with MSP experience and strong Azure AVD expertise . You’ll handle escalations, stabilize complex issues, coach L1 / L2 engineers, and support AVD-based environments for multi-tenant clients.

Minimal onsite (a few times per month at most), but you must live in Orange County or Los Angeles .

What You’ll Do

• Own L3 triage : diagnose and resolve complex server, identity, and network issues
• Support and optimize Azure Virtual Desktop (image updates, scaling, sessions)
• Update runbooks, SOPs, and documentation to reduce escalations
• Mentor L1 / L2 engineers and improve team troubleshooting standards
• Communicate clearly with non-technical clients and set expectations
• Occasionally go onsite (OC / LA), primarily remote day-to-day

Must-Haves

Nice-to-Haves

Benefits

If you’re an Azure AVD-focused engineer looking for a long-term home where quality matters more than quotas, apply today.