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Corporate Audio Editor

Corporate Audio Editor

Finsight Group Inc (FINSIGHT)Miami, FL, United States
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ABOUT FINSIGHT

FINSIGHT ( creates high-reliability financial technology that provides unparalleled visibility and actionable insights into capital markets. Our applications streamline workflows that facilitate hundreds of billions of dollars worth of capital markets activity annually for all the major investment banks and many of the world's largest global corporations. We are headquartered in New York City with offices in Miami, London, Singapore, Kyiv, Manila and Hong Kong.

We are a friendly, close-knit team of motivated and open-minded individuals committed to personal development, solving real problems and delivering excellent products and services to our clients.

ROLE OVERVIEW

We are expanding our presence in Miami and we are eager to continue growing our Client Services team. As a Client Service & Media Operations Analyst with a specialization in corporate media production, you will work closely with our clients to ensure service excellence. In addition, you will support multiple internal business segments (operations, finance, development and sales). The ideal candidate is highly collaborative, motivated, and a critical thinker who is able to execute with a high degree of professionalism.

Responsibilities

  • Working with our clients to execute media-based deliverables, primarily focused on our Deal Roadshow and Evercall services
  • Recording and editing corporate presentations using audio and video editing software (Audacity and Adobe Premiere)
  • Regularly reviewing live and pre-produced event bookings to ensure all media components are accounted for and prepared ahead of launch
  • Coordinating business conference calls and live web events
  • Providing best-in-class phone, email and live chat service and support to our clients in a fast-paced environment
  • Preparing and maintaining operational procedures to facilitate service and support
  • Soliciting and internally communicating client feedback

What you will learn / reinforce in this role

  • How to deliver exceptional internal and external support on a consistent basis
  • Strong time management practices
  • Clear and concise written and verbal communication
  • The ins-and-outs of running a software services company
  • Basics of capital markets (ie “Wall Street”)

    • REQUIREMENTS

    Hard Skills

  • 1-2 years of experience working in professional audio or video production (Preferred)
  • Strong proficiency with computers
  • Proficiency with online research (knowing how to find things online beyond “Googling it”)

    • Soft Skills

  • Demonstrated critical thinking : Ability to analyze nuanced client inquiries and draw informed conclusions
  • Attention to detail with strong project management skills : You can manage various tasks and prioritize deliverables & deadlines effectively
  • Self-starter who is able to offer solutions to a wide range of impromptu challenges during media productions
  • Strong time management practices and ability to get things done
  • Clear and concise written and verbal communication
  • Good attitude and coachability
  • High degree of reliability and trustworthiness

    • SHIFT AVAILABILITY

  • 8am to 5pm EST, Monday - Friday
  • 9am to 6pm EST, Monday - Friday

    • LOCATION

  • Waterford Business District, Miami

    • COMPENSATION

  • Base Salary : $48,000 - $50,000 annually
  • End of Year Discretionary Bonus

    • BENEFITS

  • 15 days of paid vacation
  • 5 days of sick leave
  • Comprehensive medical, dental, vision, and life insurance
  • 401(k)
  • Fully-stocked snack room
  • This is an in-office position

    • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Production

    Industries

    Capital Markets and Software Development

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