Lead Veterinary Receptionist Office Manager

Job duties include but are not limited to :

The Paw Patch Veterinary Hospital is seeking a highly organized compassionate and motivated Office Manager / Lead Client Service Representative (CSR) to join our team. This hybrid role combines leadership administrative oversight and front-desk excellence to ensure an exceptional experience for our clients patients and staff. The ideal candidate is a positive solutions-focused professional with strong communication skills and a passion for supporting a veterinary care team.

Key Responsibilities

Leadership & Team Support

• Supervise mentor and support the Client Service Representative team.
• Assist with scheduling workflow coordination and delegation of front-desk duties.
• Participate in hiring onboarding and training new CSR team members.
• Model and reinforce a positive respectful and team-oriented work culture.
• Address staff concerns escalate issues to management when needed and facilitate conflict resolution.
• Assist in driving clinic initiatives for growth.
• Scheduling of the CSR team DVM team and kennel team.

Client Service & Front Desk Operations

Administrative & Operational Oversight

Communication & Coordination

Qualifications : Were looking for :

Physical & Work Requirements

Schedule & Benefits

Additional Information :

Pay Range : $18-$23 / hr depending on prior experience

We offer our staff :

For additional details including our full equal opportunity statement texting / outreach communication authorization physical requirements of the job and more please visit  Work :

No

Employment Type : Full-time

Key Skills

Abinitio,Arabic Speaking,Babysitting,Advocacy,Administration Support,Humming Bird

Experience : years

Vacancy : 1