Pega UI / UX Lead Developer - Vice President

Overview

The Pega UI / UX Lead Developer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Key Responsibilities

Contribute to complex design projects with expert Pega7 / Pega8 / Pega24 knowledge based on in-depth experience.

Experience using Pega GenAI tools for seamless development.

Design and develop end-to-end Pega applications leveraging PRPC, Cosmos, and Constellation design systems to deliver intuitive, efficient, and scalable user experiences.

Collaborate with business architects, UX designers, and developers to translate requirements into user‑centric designs, workflows, and technical components.

Build and configure case types, data models, process flows, decision rules, and UI components ensuring alignment with business objectives and guardrail compliance.

Design responsive and accessible user interfaces using sections, harnesses, layouts, and dynamic containers consistent with enterprise UI / UX standards.

Implement integrations with external systems using REST, SOAP, and other connectors to enable seamless data exchange and process automation.

Apply human‑centered design principles through wireframes, prototypes, and usability testing to optimize user journeys and adoption.

Ensure performance, maintainability, and reusability through modular rule design, version control, and adherence to Pega best practices.

Troubleshoot and resolve UI, workflow, and integration issues ensuring high‑quality deliverables across browsers and devices.

Participate in Agile / Scrum ceremonies, contributing to sprint planning, estimation, and reviews while ensuring timely delivery.

Mentor and collaborate across teams, supporting UX governance, design reviews, and continuous improvement of design and development standards.

Manage technical implementation tasks to ensure work is delivered on‑time and on‑budget.

Knowledge and Competencies

Experience with Pega7 / Pega8 / Pega24 versions.

Working knowledge of Pega Chat.

Exposure to Constellation UI migration.

Domain knowledge of banking is preferred.

SQL, HTML, and JavaScript experience is preferred.

Relational Database Management System (RDBMS) and web technologies experience.

Performance monitoring and tuning experience.

Qualifications

6+ years of relevant experience in application development or systems analysis role related to Pega CSSA or PEGA LSA certification.

Knowledge of Pega Smart Investigate / Customer Service / Dispute frameworks.

Extensive experience in system analysis and programming of software applications.

Experience managing and implementing successful projects.

Subject Matter Expert in at least one area of Applications Development.

Ability to adjust priorities quickly as circumstances dictate.

Demonstrated leadership and project management skills.

Consistently demonstrates clear and concise written and verbal communication.

Education

Bachelor's degree in Computer Science or related field or equivalent experience.

Master's degree preferred.

Location

Irving, Texas United States

Benefits

Competitive employee benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages; and discretionary and formulaic incentive awards.

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review

Accessibility at Citi . View Citi’s

EEO Policy Statement

and the

Know Your Rights

poster.

#J-18808-Ljbffr