Ferman of Countryside Parts Manager OpportunityFerman Automotive Group • Clearwater, Florida, USA
Ferman of Countryside Parts Manager Opportunity
Ferman Automotive Group • Clearwater, Florida, USA
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionRecruit, train, and coach a professional parts staff focused on accuracy and guest service. Conduct regular team meetings to communicate goals, review performance, and share best practices. Promote a positive work environment that reflects Ferman’s culture of teamwork and respect. Develop monthly forecasts for sales, gross profit, and expenses. Manage core returns, warranty parts, and obsolescence to minimize losses. Monitor DMS reports (Dealertrack / Reynolds) to identify opportunities for improvement and cost control. Build strong relationships with Ford Motor Company, vendors, and wholesale customers. Ensure timely fulfillment of service department and body shop parts requests. Maintain exceptional guest satisfaction through communication, follow-up, and accuracy. Minimum 5 years of dealership parts experience , including 3+ years in a management or assistant manager role . Proven understanding of Ford parts cataloging systems, Dealertrack DMS, and electronic ordering platforms . Strong leadership, communication, and problem-solving skills. Ability to manage and motivate a team in a fast-paced environment. Strong knowledge of inventory control, forecasting, and financial analysis. Commitment to upholding Ferman’s standards of integrity, service, and guest satisfaction. Inventory accuracy above 95%. On-time service order fulfillment rate above 98%. Growth in wholesale sales month over month. Positive internal feedback from Service, Collision, and Retail teams. Department achieving or exceeding monthly gross profit and expense targets.
Key Responsibilities
Operational Leadership
- Direct daily operations of the Parts Department, ensuring accuracy, speed, and profitability.
- Partner closely with Service and Collision managers to support repair order flow and technician productivity.
- Oversee retail, wholesale, and internal parts sales to ensure growth and consistency across all channels.
- Maintain proper stock levels based on sales trends, seasonality, and manufacturer programs.
- Ensure all parts are sourced, priced, and documented according to Ferman and Ford Motor Company policies.
Team Development
Financial Management
Vendor and Guest Relations
Qualifications and Requirements
What Success Looks Like
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Parts Manager • Clearwater, Florida, USA
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