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Product Analyst IT / OT

Product Analyst IT / OT

Flint Hills ResourcesWichita, Kansas
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Your Job

Flint Hills Resources is seeking a Product Analyst to join our Information Technology / Operations Technology (IT / OT) capability. The IT / OT team specializes in support of applications and infrastructure critical to operation of the plant manufacturing process.

The application product analyst role creates value by executing on our reliability strategies in support of critical business work processes. Automation and analytical work processes are key to this strategy and our product analysts are responsible for identifying and executing on opportunities that allow our plant operations teams to focus on the application of the technology we administer to advance business objectives.

The application product analyst will work in close partnership with both our customers in plant operations and engineering as well as a diverse team of computing professionals in a broader team that includes product owners, software engineers, networking, systems administration, cyber security, and more. A thorough understanding of these systems, technologies, and business processes is developed through mentorship and training and leveraged to directly contribute to some of the most impactful systems supporting the manufacturing process.

Professional acumen, critical analysis, self-motivation, and contribution focus, in combination with technical aptitudes, are key to success in this role.

This is a hybrid role located at our Wichita, KS headquarters.

What You Will Do

  • Execute work processes on key systems that leverage your knowledge of computing systems and technology to ensure sustainable growth, identify misconfiguration and emerging vulnerabilities, proactively identify system health issues, and automate recovery opportunities
  • Execute against prioritized backlog to deliver highest value initiatives aligned with business objectives
  • Partner with Product Owners and the business to identify opportunities to deliver new technologies to improve work process in support of business objectives
  • Collaborate across IT / OT teams (product owners, software engineers, networking, systems administration, cyber security) and FHR business partners to enable business transformation through the development of solutions across a range of technologies (data, reporting, automation, communication, authorization, real-time systems)

Who You Are (Basic Qualifications)

  • Experience working in a cross functional IT team to solve business problems
  • Experience partnering with business users and customers to create acceptance criteria, user stories, functional and technical requirements for IT team members
  • Experience with interacting with complex IT systems using APIs, CLIs, querying language, or other tools to support automation and data integration.
  • What Will Put You Ahead

  • Experience with Windows and Linux systems and the configuration and installation of software spanning a distributed footprint.
  • Experience with manufacturing process monitoring and control systems (e.g Bently’s System 1, AspenTech’s APC, OSIsoft’s PI, Instrument management, Power monitoring solutions, LIMS systems, etc.)
  • Experience working with API integrations and / or similar technologies
  • Experience with scripting, automation of recuring tasks, and reporting by exception
  • Experience with analyzing AWS technologies to support operational outcomes (reading logs, configuration, SQS, authorization, etc)
  • Experience partnering with the business to solve business problems with technology
  • Experience working within AGILE© Teams and DevOps methodologies, processes, and tools
  • Experience with custom-built and / or market software applications
  • Experience coordinating the work of others
  • Experience in Cypher or graph database technologies
  • This role is not eligible for VISA sponsorship

    Our Benefits

    Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation / time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

    Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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    Product Analyst • Wichita, Kansas