Home Care Office Assistant

FaithCare Hawaii -

Job Title : Home Care Office Assistant

Location : Honolulu, HI (On-site, FaithCare Hawaii Home Care Office)

Employment Type : Part-time

About Us :

FaithCare Hawaii Home Care is a trusted and locally operated agency providing compassionate, high-quality, and client-centered home care services across Oahu. We are dedicated to serving our clients and caregivers with integrity, empathy, and aloha.

Position Summary :

We are seeking an organized, reliable, and proactive Home Care Office Assistant to help coordinate daily operations at our home care office. This role plays a key part in supporting client care continuity by efficiently scheduling and coordinating caregivers , managing communications, and assisting with administrative and HR tasks to keep our agency running smoothly.

Key Responsibilities :

Coordinate and maintain daily, weekly, and monthly schedules for caregivers and clients

Communicate schedule changes promptly to staff, clients, and families

Match caregivers to client needs based on skill, availability, and location

Maintain accurate documentation of client and staff schedules in the system

Answer phone calls, messages, and emails in a timely and professional manner

Support the RN Supervisor and management team with staff coordination and documentation

Assist with new hire onboarding, timesheets, and payroll reporting

Maintain organized client files and ensure all forms and care plans are up to date

Prepare reports, correspondences, and assist with billing-related data entry

Monitor client visits and follow up on missed shifts or schedule gaps

Help manage office inventory and supply orders

Uphold strict confidentiality and HIPAA compliance

Ability to utilize EVV platform and CRM for the home care agency

Qualifications :

High school diploma or equivalent (Associate degree preferred)

Experience in home care, healthcare office, or scheduling and coordinating care is REQUIRED

Excellent communication, organization, and multitasking skills

Proficiency with scheduling software, Microsoft Office, or Google Workspace

Strong attention to detail and ability to manage competing priorities

Compassionate, professional, and dependable demeanor

Benefits :

Competitive hourly pay (commensurate with experience)

Flexible schedule options

Medical / dental / vision if worked 30 hours / week

401k when eligibile

PTO when eligible

Supportive and family-oriented work culture

Opportunities for growth within FaithCare Hawaii Home Care