Salesforce Technical Lead - Sales and Service

At Zelis, we're all about getting things done. Let’s dive in!

A Little About Us

Zelis is revolutionizing the healthcare financial landscape for payers, providers, and consumers. Serving over 750 payers—including top national health plans—we leverage technology built by healthcare experts to drive real, measurable results. Join us in our mission to enhance efficiency and solve complex problems within the healthcare financial system.

A Little About You

You blend personality with professional expertise to inspire others. Your career is a testament to your diverse experiences, community contributions, and the lessons you've learned. You are more than just your resume; your achievements and personal interests reflect who you are.

Position Overview

Senior Engineer / Technical Lead - Salesforce

Company : Zelis

Reports to : VP, Enterprise Applications

As a Senior Engineer / Technical Lead focusing on our Salesforce Ecosystem, you will be a key design authority within the Enterprise Applications team. Your mission will be to lead the technical architecture and solution design for a dedicated Salesforce delivery team (specializing in Sales Cloud or Service Cloud) and serve as a trusted partner, translating strategic goals into scalable technology solutions.

You will collaborate with product owners, business stakeholders, and cross-functional engineering teams to align Salesforce capabilities with enterprise objectives. Your leadership will navigate complex design decisions, balancing innovation with stability, ensuring our Salesforce implementations are robust, secure, and prepared for the future.

This is a high-impact role requiring deep technical expertise, strong communication skills, and a collaborative spirit. You will influence roadmap decisions, advocate for engineering best practices, and proactively discover opportunities to enhance business processes through technology.

Key Responsibilities

• Lead the design and architecture of Salesforce solutions for Sales or Service teams, ensuring they are scalable and maintainable.
• Develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs, balancing custom development with native platform features.
• Translate business requirements into actionable technical deliverables while closely partnering with product managers and stakeholders.
• Oversee the complete development lifecycle : from design and prototyping to implementation, testing, deployment, and support.
• Establish and uphold engineering best practices, including code reviews, unit testing, CI / CD pipelines, and documentation standards.
• Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning.
• Collaborate with teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms) for seamless data flow and optimal user experience.
• Proactively address technical challenges, including performance issues, security risks, and platform limitations.
• Stay updated with Salesforce platform enhancements, evaluating new features and recommending implementation strategies when appropriate.

Preferred Qualifications

Please note that we cannot consider candidates requiring visa sponsorship at this time.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. Our culture supports hybrid and remote work, with employee work locations determined by the needs of the role and leadership team decisions. In-office activities vary based on work and team objectives in accordance with company policies.

Base Salary Range

$127,000.00 - $169,000.00

At Zelis, we are dedicated to fair compensation. This salary range considers various factors, including experience, education, qualifications, and job-related knowledge. Base salary is one component of our Total Rewards package, which may include bonuses, commissions, or other incentives based on the role.

Zelis offers a competitive benefits package that reflects our commitment to employees' health, well-being, and financial security. Our US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leave, life and disability insurance, and health coverage including medical, dental, vision, and prescription drugs.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We encourage applicants from all backgrounds to apply, even if you don’t meet 100% of the qualifications. We value diverse perspectives and are committed to building an inclusive workplace.

Accessibility Support

We strive to ensure our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and need accommodation during the application and / or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work performed by those in this role. They are not an exhaustive list of all responsibilities, duties, and skills required. Personnel may be asked to perform duties outside of their normal responsibilities from time to time.