Front Office Customer Service Representative
FasTemps, IncYpsilanti, USAjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionExceptional communication skills, both face-to-face and over the phone. Proficiency in MS Office and familiarity with Mi-Chart scheduling system is a plus. Previous experience in a call center is advantageous. Strong attention to detail and accuracy in data entry. Reliable attendance and punctuality. Immunization documentation required (MMR, Varicella, Hepatitis B, Tdap, TB). MMR (Measles, Mumps, Rubella) Varicella (Chickenpox) Hepatitis B Tdap (Tetanus, Diphtheria, Pertussis) TB (Tuberculosis) - Negative TB skin test within the last two months.
Front Office Customer Service Representative
COMPENSATION : Competitive
LOCATION : University of Michigan Health System, Ann Arbor, MI
JOB TYPE : Full-time
SHIFTS : Monday-Friday, 8 : 00 AM - 4 : 30 PM or 8 : 30 AM - 5 : 00 PM (Rotating shifts due to job share)
POSITION OVERVIEW :
Join the University of Michigan Health System as a Front Office Customer Service Representative. This vital role creates a positive first impression for visitors and patients. The ideal candidate will possess exceptional communication skills, professionalism, and a proactive attitude.
KEY RESPONSIBILITIES :
- Answer phones and direct calls to appropriate personnel.
- Greet and assist visitors and patients upon arrival.
- Facilitate patient check-ins and prepare rooms for visits.
- Ensure the cleanliness and sanitation of rooms post-departure.
- Provide administrative support and perform accurate data entry tasks.
- Monitor patient queues in Mi-Chart scheduling system.
- Provide potential assistance with call center calls as required.
REQUIREMENTS :
IMMUNIZATION REQUIREMENTS :
HOW TO APPLY :
Call 734-484-3668 for immediate consideration
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Front Office Representative • Ypsilanti, USA