Talent.com
Personal Injury Intake Specialist
Personal Injury Intake SpecialistOrion Placement • Glendale, California, United States
Personal Injury Intake Specialist

Personal Injury Intake Specialist

Orion Placement • Glendale, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Pay : $20.00 - $25.00 per hour

Why This Is a Great Opportunity

  • Join a fast-growing plaintiff-side law firm fighting for injured clients and everyday people
  • Be the first point of contact for new personal injury clients and make an immediate impact on their case outcome
  • Great fit for high-energy sales / customer service pros who want to break into (or grow in) the legal field
  • Clear growth path into senior intake, case management, or other legal support roles as you prove yourself
  • Competitive hourly pay, full benefits, and a positive, team-focused work environment

Location : On-site in Glendale, CA. Youll work in a busy, centrally located office thats easily commutable from Glendale, Burbank, Pasadena, and surrounding Los Angeles areas.

Note : This role requires prior experience in a high-volume, phone-based environment (intake, sales, or customer service), strong communication skills, and the ability to work on-site full-time in Glendale, CA.

About Our Client

Our client is a highly reputable plaintiff-side law firm focused on helping injured individuals, workers, and consumers stand up to large corporations, insurance companies, and employers. With decades of combined experience and a strong track record of results, they are known for their compassionate client service, high-impact litigation, and commitment to justice.

Job Description

  • Serve as the first point of contact for prospective personal injury clients via phone, email, web inquiries, and referrals
  • Conduct detailed, empathetic intake interviews to gather facts, timelines, and key case information
  • Quickly follow up on all new leads and maintain consistent contact until a clear decision is made
  • Qualify cases based on firm criteria and accurately enter information into the firms case management system
  • Schedule consultations for attorneys and ensure they have all necessary intake details
  • Maintain organized logs and reporting to track the status of potential new clients
  • Assist attorneys and staff with administrative tasks related to opening new files and updating databases
  • Deliver an excellent client experience on every call, even when a case is not accepted

    • Qualifications

  • 1+ year of experience in a sales, intake, or high-volume customer service / call center role (legal or medical preferred, but not required)
  • Strong phone skills with the ability to build rapport quickly and ask clear follow-up questions
  • Comfort handling a large volume of inbound and outbound calls each day
  • Excellent attention to detail, note-taking, and data entry accuracy
  • Ability to stay calm, professional, and empathetic when speaking with clients in crisis
  • Basic proficiency with computers, CRM or case management systems, and email
  • Bilingual Spanish / English is a strong plus

    • Why Youll Love Working Here

  • Youll help real people on some of the hardest days of their lives and give them a voice in the legal process
  • Youll join a mission-driven, plaintiff-side team that values compassion, collaboration, and professional growth
  • Youll receive competitive pay, strong benefits (medical, dental, vision, 401(k)), and opportunities to advance as the firm continues to grow

    • JPC-487

    Job Type : Full-time

    Benefits :

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    • serp_jobs.job_alerts.create_a_job

    Intake Specialist Personal Injury • Glendale, California, United States

    Job_description.internal_linking.related_jobs
    Case Manager (Plaintiff Personal Injury)

    Case Manager (Plaintiff Personal Injury)

    Jobot • Burbank, CA, US
    serp_jobs.job_card.full_time
    Case Manager (Personal Injury) | Up to $72,800 annually | Burbank, CA.This Jobot Job is hosted by : Alizen Rodriguez.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us y...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Managed Care Specialist

    Managed Care Specialist

    Workforce Connections • Long Beach, CA, US
    serp_jobs.job_card.full_time +1
    Care Management Support Coordinator II.Remote (Pacific Time Zone) California.Monday–Friday, 8 : 00 AM – 5 : 00 PM PST (no overtime). The Care Management Support Coordinator provides administrative suppo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    DPT - Inpatient / Outpatient Physical Therapy Specialist

    DPT - Inpatient / Outpatient Physical Therapy Specialist

    MLee Healthcare Staffing and Recruiting, Inc • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    Ignite Recovery in One of America's Most Iconic Cities : Join Our Inpatient Physical Therapy Team in Los Angeles.Imagine a role where every interaction can lead to profound change, helping someone t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Nursing Professional Development Specialist (Student Placement, Professional Governance, Preceptor Dev.) - CENTER - Westwood

    Nursing Professional Development Specialist (Student Placement, Professional Governance, Preceptor Dev.) - CENTER - Westwood

    University of California - Los Angeles Health • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    UCLA Health is seeking a Nursing Professional Development Specialist (NPDS) to lead and inspire professional growth.Student Placement, Preceptor Development, and Professional Governance.If you're p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Injury Prevention Specialist

    Injury Prevention Specialist

    Select Medical • Los Angeles, California, USA
    serp_jobs.job_card.full_time
    Injury Prevention-WorkStrategies Specialist for an industrial setting.This is a great opportunity for an.This is an onsite contract with a large airline at LAX. FT staff of 7 Certified Athletic Trai...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Intake Specialist- Home Health

    Intake Specialist- Home Health

    All Care Therapies • Huntington Park, California, USA
    serp_jobs.job_card.full_time
    Youll split your time between working on-site and traveling (approximately 25%) to visit local providers and partner agencies. Build and maintain relationships with referral sources to drive home he...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Paralegal Personal Injury Litigation

    Paralegal Personal Injury Litigation

    Wilshire Law Firm • Los Angeles, California, USA
    serp_jobs.job_card.full_time
    Paralegal Personal Injury Litigation.Wilshire Law Firm is a distinguished award-winning legal practice with over 18 years of experience specializing in Personal Injury Employee Rights and Consumer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Workers Compensation (Los Angeles)

    Workers Compensation (Los Angeles)

    Comptech Associates • Los Angeles, CA, US
    serp_jobs.job_card.part_time
    Workers Compensation Senior Claim Representative.Technical Skills & Competencies : .Lost Time Claim Examiner position with prior experience in workers compensation as a lost time examiner, or similar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Health Insurance (HIE) Specialist

    Senior Health Insurance (HIE) Specialist

    University of California - Los Angeles Health • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need.The organization has more than 500 staff who serve 45,000 people with compassion, dignity, an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Triage Specialist (Commerical Claims Intake)

    Triage Specialist (Commerical Claims Intake)

    Argonaut Management Services, Inc • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    Argo Group International Holdings, Inc.American National, US based specialty P&C companies, (together known as BP&C, Inc. Brookfield Wealth Solutions, Ltd.BWS"), a New York and Toronto-listed public...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Medicine Specialist - Panorama City

    Occupational Medicine Specialist - Panorama City

    Southern California Permanente Medical Group • Panorama City, CA, United States
    serp_jobs.job_card.full_time
    Southern California Permanente Medical Group (SCPMG) is a physician-led partnership with strong values that support a patient-centered and evidence-based approach to medicine.Provides our physician...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Claim Specialist - Property Field Inspection

    Claim Specialist - Property Field Inspection

    State Farm • Long Beach, CA, United States
    serp_jobs.job_card.full_time
    US-CA-Long Beach;US-CA-Carson;US-CA-Hawthorne.Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm.It is at the cor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Personal Injury Case Manager

    Personal Injury Case Manager

    Jobot • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    This Jobot Job is hosted by : Karyn Spies.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $50,000 - $75,000 per year.Boutique plaintiff-side firm ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Personal Injury Attorney

    Personal Injury Attorney

    Lawyers for Justice • Glendale, CA, United States
    serp_jobs.job_card.full_time
    A great opportunity to be a part of a reputable, and growing law firm handling significant cases in a positive work atmosphere. Seeking an Associate Attorney to handle all aspects of cases, includin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Property Adjuster Specialist Desk

    Property Adjuster Specialist Desk

    USAA • Los Angeles, California, USA
    serp_jobs.job_card.full_time
    At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Equipment Sales Specialist

    Equipment Sales Specialist

    Benco Dental • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    Equipment Sales Specialist at Benco Dental.At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Insurance Benefits Specialist- 100% Remote

    Insurance Benefits Specialist- 100% Remote

    Global Elite • Long Beach, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Insurance Benefits Specialist- 100% Remote.Now is the best time to join full-time remote completely work from home.All benefits representatives start at entry level and move up! Suggested schedule ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Paralegal Personal Injury Litigation (Torrance)

    Paralegal Personal Injury Litigation (Torrance)

    Wilshire Law Firm • Torrance, California, USA
    serp_jobs.job_card.full_time
    Paralegal Personal Injury Litigation (Torrance).Wilshire Law Firm is a distinguished award-winning legal practice with over 18 years of experience specializing in Personal Injury Employee Rights a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted