Technical Account Manager

A company is looking for a Technical Account Manager to provide technical support to Education customers utilizing Google Workspace for Education. Key Responsibilities Serve as the technical point of contact for a portfolio of Education institutions, understanding their IT infrastructure and goals Manage the resolution of technical issues related to the Google Workspace for Education platform Provide guidance on Google Workspace best practices and contribute to the development of technical documentation Required Qualifications 1-3 years in a customer-facing technical role, preferably with Google Workspace or a similar enterprise collaboration suite Solid understanding of the Google Workspace Admin Console and core email routing concepts Experience with command-line tools or scripting for Google Workspace administration is a plus Direct experience working within or for an IT department in an educational institution is preferred Bachelor's degree in a technical or related field, or equivalent professional experience and certifications