Technical Writer (5-7 years)

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Technical Writer (5-7 years)

role at

Contiem

We are a global content management partner specialized in technical documentation, eLearning, and supporting high‑value content for clients worldwide.

Position Summary

Contiem’s Technical Writers create documentation and processes across multiple verticals. This role works on a variety of projects, continuously learning new subjects and technologies. The ideal candidate has 5+ years of experience as a technical writer.

Essential Duties & Responsibilities

Take a big‑picture view of large amounts of content, determining the content information model and the best way to simplify the authoring process.

Interface with clients and proactively gather information, using existing resources, researching, calling subject‑matter experts (SME), and capturing relevant screenshots.

Develop client documentation for a variety of products and industries.

Ensure that documents are accurate and follow clearly defined standards.

Coordinate with SMEs, Project Managers, and the writing team to ensure accurate and standards‑conformant documentation.

Maintain a detail‑oriented approach and apply best‑practice principles of technical writing.

Experience And Skills

U.S. citizenship.

Bachelor’s degree in technical writing, journalism, communications, or a related field.

5‑7 years of experience in technical writing, with primary focus on the role.

Experience researching and gathering technical data from subject‑matter experts.

Excellent interpersonal and business communication skills.

Ability to work independently and in a collaborative, team‑oriented environment.

Self‑starter with a track record of delivering within budget, scope, and deadlines across multiple clients / projects.

Client‑facing experience.

Required Technical Tools / Skills

Microsoft Word

Adobe InDesign

Preferred Skills & Technical Tools

Oxygen XML Editor (or similar)

DITA / XML

Job Benefits

3 weeks of paid time off (PTO), 8 paid holidays, plus 5 additional days for life events such as adoption, childbirth, and marriage.

Free medical, dental, vision, life insurance, and disability coverage.

401(k) with 100% match up to 2% of contributions and immediate vesting.

Tuition & professional membership reimbursement.

Employee referral bonus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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