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FULL-TIME WHEELCHAIR AGENT

FULL-TIME WHEELCHAIR AGENT

HUNTLEIGH USA CORPORATIONWindsor, CT, United States
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Job Details

Job Location

WINDSOR LOCKS, CT

Salary Range

16.35 - $16.35 Hourly

Description

Job Title : Wheelchair Agent - Full-Time

Location : Windsor Locks Airport (BDL) - Windsor Locks, CT

Pay Rate : $16.35 per hour

Schedule : Full-Time | Hours may vary. Typical operating hours for this position are between 4 : 00 AM - 1 : 00 AM. Scheduled shifts will fall within this range.

Position Objective :

To fulfill the passenger service needs of airline passengers who require wheelchair assistance-either by necessity or for comfort.

Primary Duties and Responsibilities :

  • Transport passengers safely to and from required locations while remaining alert to potential hazards.
  • Provide special assistance, general information, and directions to passengers to ensure a positive experience.
  • Project a professional and friendly image when interacting with passengers, airline staff, and the public.
  • Coordinate with dispatchers and gate agents to ensure timely wheelchair service.
  • Comply with all TSA checkpoint screening protocols and airport safety procedures.
  • Complete incident reports for accidents or unusual events occurring during transport.
  • Maintain accurate logs documenting completed wheelchair assists ("pushes").
  • Perform other related duties as assigned.

Physical Requirements :

  • Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift.
  • Must be able to lift, carry, and / or support 75 pounds or more.

    • Knowledge, Skills, and Abilities :

  • High School Diploma or GED may be required if over 18 (depending on location).
  • Must have reliable transportation and a consistent phone number for contact.
  • Ability to read, write, speak, and follow instructions in English.
  • Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required).

    • Required Training :

  • Completion of all Huntleigh and airline-specific training requirements.

    • Appearance Standards :

  • Maintain a neat, professional, and well-groomed appearance at all times.
  • Must meet uniform requirements.
  • No facial piercings.
  • No visible tattoos above the neck or below the wrists.
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    Wheelchair Agent • Windsor, CT, United States