Claims Resolution Specialist, Auto Casualty

The salary range for this job posting is $49,225.00 - $88,210.00 annually + bonus + benefits. Pay Type : Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Discover a fulfilling role where you'll investigate, evaluate, and settle casualty claims, focusing on auto casualty claims. You'll apply your expertise in claims handling and negotiation within established guidelines, ensuring efficient resolution and client satisfaction. Ideal candidates bring prior experience in auto casualty claims resolution. Join us and make an impact in a supportive and dynamic environment!

We are open to hiring candidates who reside in Ohio, Indiana, Kentucky, West Virginia, or Pennsylvania for ease of travel to our corporate office in Columbus, Ohio for occasional in office meetings.

The posted compensation range includes both the Senior Claims Resolution Specialist and Claims Resolution Specialist job profiles. We may hire at either level depending on candidate qualifications.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes :

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE :

Investigate, evaluate, negotiate and settle casualty claims and any related coverages within established best practices and applicable jurisdictional guidelines.

ESSENTIAL FUNCTIONS :

• Investigate, evaluate, settle and process claims primarily on the phone with limited in-person contact.
• Handle claims including injury and third party property damage claims primarily under personal and commercial auto and garage, uninsured and underinsured motorists, homeowners liability and commercial liability coverages. Claims will generally range from low to moderate severity and may involve disability, wage loss and hospital treatment.
• Handle automobile physical damage claims in conjunction with material damage appraisers.
• Provide limited handling for personal lines lawsuits as requested.
• Comply with the claims organization's policies, established best practices and jurisdictional guidelines.
• Comply with practices and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, and determination of claims values, completion of forms and reports, negotiation and settlement of claims.
• Comply with all state Fair Claims Practices acts and obtain state licensing as required.
• Maintain competency in the use of multiple claims systems and manage efficient and effective follow-up practices.
• Effectively investigate and close a minimum average of 55 losses per month.

OTHER FUNCTIONS :

KNOWLEDGE, SKILLS AND ABILITIES :

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and / or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?

At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential.

What you can expect from us

Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to : a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.

Encova Insurance is an EOE / E-Verify employer.

#LI-Remote#LI-LP1