Brand Health Coordinator

Brand Health Coordinator

Location : Chicago IL

Hybrid

PURPOSE :

Support the Brand Health Accountability team in managing operational tasks ensuring efficient and timely communication and driving the success of Accountability programs.

This role is instrumental in maintaining brand consistency responding to critical needs and providing administrative and operational support.

RESPONSIBILITIES :

• Oversee and manage the teams shared mailboxes and internal communication channels to ensure accurate timely and thoughtful correspondence to inquiries and requests or escalate as necessary.
• Coordinate day-to-day project activities and timelines in support of Brand Health Accountability initiatives.
• Maintain accurate and up-to-date records shared tools templates and documentation to support efficient team operations.
• Manage schedules track project progress and prepare materials for presentations or meetings in support of the Accountability team.
• Assist with reporting tasks such as data entry tracking key performance metrics recording milestones compiling updates and preparing summaries for internal and external stakeholders.
• Review and ensure reports are accurate complete and submitted within established deadlines.
• Draft edit and distribute internal communications and stakeholder updates in a clear consistent and professional manner.
• Troubleshoot tier 1 technical issues and conduct user acceptance testing on bug fixes and enhancements.
• Partner and collaborate with internal teams and external stakeholders - (e.g. Brand Operations Insights Owners Operators Design & Construction Contractors Vendors) - to ensure alignment on priorities and deliverables..

EXPERIENCE AND QUALIFICATIONS :

EDUCATION :

Key Skills

EMR Systems,Employee Relations,Typing,Patient Care,Clerical Experience,HIPAA,Computer Skills,EMT Experience,Medical Terminology,Transcription,Epic,Phone Etiquette

Employment Type : Full Time

Experience : years

Vacancy : 1