Casino Marketing Promotions Coordinator

Spokane Tribe CasinoAirway Heights, Washington, USA

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POSITION SUMMARY

Under the direction of the Promotions and Player Services Supervisor the Marketing Promotions Coordinator plays a vital role in developing executing and managing comprehensive marketing campaigns and promotional events that drive guest engagement and revenue growth. This position requires a creative professional who can seamlessly blend strategic marketing expertise with hands-on execution ensuring all promotional activities align with brand standards while delivering exceptional guest experiences. The ideal candidate will thrive in a fast-paced 24 / 7 gaming environment and possess strong project management skills to coordinate cross-departmental initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are intended as general illustrations of the work in this class and are not all-inclusive for specific positions.)

Assist with the development execution and evaluation of casino promotions events and marketing campaigns from conception through
Create compelling promotional rules event summaries and marketing content that drive guest participation and comply with regulatory requirements
Coordinate and deploy promotional assets including kiosk displays signage and drawing materials while maintaining brand integrity
Monitor promotion performance metrics and provide post-event analysis to optimize future campaigns
Collaborate with Marketing Manager on website content updates ensuring accuracy and timely posting / removal of promotional materials
Maintain a comprehensive understanding of property news competitive landscape and gaming industry trends
Support Player Club initiatives through targeted promotional strategies and member communications
Execute drawing promotions and special events that enhance the guest experience and encourage repeat visitation
Assist in coordinating large-scale events including concerts tournaments and holiday celebrations
Provide administrative support including report preparation budget tracking and vendor coordination
Ensure compliance with all tribal gaming regulations and internal policies related to promotional activities
Maintain an organized promotional calendar and coordinate with other departments to prevent scheduling conflicts
Work flexible schedule including nights weekends and holidays based on promotional calendar and business needs
Perform other duties as assigned.

JOB QUALIFICATIONS

High School Diploma or equivalent.

Minimum 2 years of experience in casino marketing communications event planning or public relations with preference given to casino marketing experience

College degree in Marketing Communications or related field preferred or equivalent combination of education and experience.

Demonstrate understanding of casino marketing principles and promotional strategies

Hospitality-focused professional with the ability to deliver exceptional guest service

Strong organizational interpersonal and project management skills

Proficiency in Adobe Creative Suite (Photoshop Illustrator InDesign) with a demonstrated portfolio of work

Advanced knowledge of Microsoft Office Suite and standard office procedures and equipment

Excellent verbal and written communication skills with fluency in English

Ability to respond effectively to guest inquiries and complaints in a timely professional manner

Detail-oriented creative and artistic with strong motivation and work ethic

Proven ability to handle multiple priorities and meet deadlines in a fast-paced 24 / 7 gaming environment

Flexibility to work variable shifts including nights weekends holidays and more than 45 hours per week

Ability to work under pressure and handle urgent situations with composure

Capacity to apply common-sense reasoning and follow instructions in written oral or graphic formats

Effective problem-solving skills to address issues involving multiple variables

Proficient in using applicable technology and databases

Demonstrate ability to review comprehend and work with complex documentation and reports

Strong guest service orientation; understand and meet the needs of players and preferred guests

WORK ENVIRONMENT and PHYSICAL REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Move around all work areas effectively and efficiently.

Duties require working in all casino facilities especially the Cage Slots and Casino floor where the position may experience moderate noise and secondary smoke.

Capable of standing or walking for extended periods of time; performing tasks on a computer and working with documents.

Required Experience :

Key Skills

Graphic Design,Marketing,MailChimp,Microsoft Publisher,Adobe Creative Suite,Constant Contact,Email Marketing,Adobe Photoshop,Social Media Management,Adobe Illustrator,Wordpress,Adobe Indesign

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Marketing Coordinator • Airway Heights, Washington, USA

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