Inside Sales Representative

Inside Sales Representative

The Inside Sales Representative will be responsible for introducing services to new and established clients. They will communicate with customers by telephone and / or email. The primary duty involves building a large sales funnel by finding, developing, quoting, and tracking qualified opportunities that will lead to a sale.

Major Responsibilities / Activities

• Have an understanding of Mistras' OneSource Solution portfolio with a focus on NDT.
• Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
• Ensure timely follow-up of quotes and opportunities with customers.
• Drive customer satisfaction with the services being provided, with an eye toward future business opportunities.
• Close coordination with Sales and Operations Management, as necessary.
• Provide feedback on the market & competitive trends.
• Update & maintain current customer information, quotes, and sales activities CRM on a daily & weekly basis.
• Prepare all necessary reports in a timely & accurate manner, as requested by management.
• Provide feedback on methods to improve qualified lead generation and quoting results.
• Identify decision-makers amongst targeted leads to start the sales process.
• Conduct outbound and respond to inbound lead generation efforts.
• Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
• Participate fully in training sessions, meetings, skill-building, and professional development classes.

Desired Competencies

Minimum Requirements

Essential Physical Functions

Salary Range is $50,000- $75,000 annually Onsite requirement- 5 days