Role : Technical writer will work across the different teams; Enterprise Case Management, Enterprise Asset Management, ServiceNow, and Business Relationships Management. This candidate will gather requirements from the SMEs and then translate into documents.
Years of experience : 2-3 years.
Comfortable jumping in and working with different teams. This candidate will work with the Service Owners and SME’s across the different teams.
Microsoft experience.
Bonus if this person knows ServiceNow – they will write knowledge articles.
Experience creating documents from scratch.
Bonus if they have training experience.
Technical Writer • Austin