Associate, Infrastructure Operations

Associate Infrastructure Operations

Country : United States of America

Your Journey Starts Here :

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized enabling you to thrive both professionally and personally. Here you will find ample opportunities to connect and collaborate with talented colleagues from around the world sharing insights and driving innovation together. Join us at Santander where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make :

The Associate Infrastructure Operations will assist in the management and reporting for end user workstations in a complex multi-domain environment. The Associate will document current procedures and processes as well as develop new ones.

• Drives process execution quality with KPI as measurements ensures clear transparency and monitors and reports results.
• Works cross functionally to define and develop metrics data collection modeling and reporting prototypes to establish trends and patterns on infrastructure events within datacenter.
• Coordinates efforts among the infrastructure and client teams to judge possible business impact and trigger necessary escalation.
• Works to remove roadblocks that prevent Ops from working most effectively.
• Communicates technical information to wider audiences with periodic updates.
• Partners with change management team to ensure modifications and improvements made to the environment are executed in a safe validated and fully understood manner.
• Participates within postmortem investigations and provides review and resolution suggestions for both internal and external customer consumption.
• Monitors analyzes and recommends solutions to performance problems with enterprise business applications.
• Works closely with development teams for planning and gathering requirements for future upgrade pre-requisites their validations proof of concepts etc. and finally incorporating those into the automated execution.
• Communicates new product features and functionality to Cloud Operations teams and pro-actively tests and validates the impact on current LCM tools and processes.
• Provides technical workshops and hands-on guidance to infrastructure operations team.

What You Bring :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience in the following :

Working knowledge in the following :

It Would Be Nice For You To Have :

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt) the annual range is based on a 40-hour work week. The exact compensation may vary based on skills experience training licensure and certifications and location.

Base Pay Range

Minimum : $86250.00 USD

Maximum : $140000.00 USD

Link to Santander Benefits :

Santander Benefits - 2025 Santander OnGoing / NH eGuide ()

Risk Culture :

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement :

At Santander we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin genetics disability age veteran status or any other characteristic protected by law.

Working Conditions :

Frequent minimal physical effort such as sitting standingand walking is required for this role. Depending on location occasional moving and lifting light equipment and / or furniture may be required .

Employer Rights :

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason please contact us at to discuss your needs.

Required Experience :

IC

Key Skills

Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms

Employment Type : Full-Time

Experience : years

Vacancy : 1