Virtual Assistant - Property Manager

Virtual Assistant For Property Management

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in property management to join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including :

• Manage and respond to tenant inquiries via email, phone, or chat.
• Handle lease renewals, rent collection follow-ups, and notices.
• Update and maintain tenant and property data in the CRM / property management software.
• Coordinate maintenance requests and vendor appointments.
• Assist with listing management (e.g., marketing vacant units, updating online listings).
• Create and send reports related to occupancy, maintenance, and performance.
• Schedule and coordinate routine, move-in, move-out, and annual property inspections.
• Communicate inspection times and procedures clearly to tenants via email or phone.
• Use ISN (Inspection Support Network) or similar tools to manage inspection appointments, assign inspectors, and track inspection results.
• Confirm access instructions with tenants and ensure proper documentation is prepared.
• Follow up on inspection results to coordinate repairs or property maintenance.
• Maintain inspection logs and ensure compliance with internal protocols and local regulations.