Business Support Associate (Hybrid)

Nestl Usa Retail Execution Back Office Analyst

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestl USA, we're all working towards the same goal to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity and responsibility to be there for every moment in our consumers' lives. Joining Nestl means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

Position Summary

The Retail Execution Back Office (RE BO) Analyst assists the Nestl Retail Sales (NRS) organization for both Direct Store Delivery (DSD) and Warehouse across multiple operating companies. The position's primary responsibilities include system set-up and maintenance support for retail execution activities and trade programs, as well as data enrichment setup and maintenance within Exceedra (Retail Solution application).

Primary Responsibilities

• Responsible for the creation and management of online retail solution tools in support of retail execution and trade programs
• Set up, edit, or change key fields in the sales tool, including task & question activities, quarterly campaign focus points, promotional sales surveys, and data enrichment details
• Update specific account authorized listings by account and / or product
• Update existing resource center documents with new files, removing or changing existing documents when needed
• Identify and create unique customer or product groups to support NRS deployment
• Monitor multiple web-based online interfaces and troubleshoot escalated issues, partnering with internal and external stakeholders as necessary
• Provide support on escalated issues and communicate resolutions to applicable stakeholders and end user support services
• Conduct and lead team meetings on existing priorities and key focus activities in online retail solutions tools
• Participate in continuous improvement activities using Nestl Continuous Excellence (NCE) methodology; lead and manage continuous improvement projects as needed
• Perform all other duties as assigned

Qualifications

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestl home. The Nestl Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator : 1-800-321-6467.

Review our applicant privacy notice before applying at https : / / www.nestlejobs.com / privacy . Job Requisition : 379437