Talent.com
serp_jobs.error_messages.no_longer_accepting
Implementation Manager

Implementation Manager

Omnicell, IncDallas, TX, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Implementation Manager – 340B

The 340B Implementation Manager will lead the implementation of onboarding mixed use locations for clients. You will serve as a project manager to oversee projects, maintain the project timelines, while working closely with internal and external resources to monitor progress and communicate to all stakeholders.

Responsibilities :

  • Lead the implementation process and serve as a collaborative resource to address client questions and concerns throughout the project lifecycle
  • Maintain the project timelines as it evolves and shares information with all project stakeholders
  • Host project kick-off call and recurring project status calls
  • Present Covered Entity with required data specifications and facilitate the receipt of required data
  • Works with Omnicell 340B portal to provide guidance to clients
  • Request, interpret, and present data analysis reports to the clients
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Assist clients with anticipating project risks and navigating obstacles as they arise
  • Present alternatives and recommendations as it relate to “best practice” and compliance related risks
  • Work closely with technical services team to build the setup in the Omnicell application and ensure the build is on-track and consistent with desired outcome at completion
  • Ensure projects are submitted for go-live approval in a timely manner and have been thoroughly vetted through Omnicell established Quality Assurance process
  • Monitor post go-live performance to ensure a seamless transition to Omnicell’s Client Success Team
  • Perform other duties as necessary to ensure all client / pharmacy needs are satisfied

Knowledge and Skills :

  • Knowledge of leading or managing projects
  • Advanced Excel skills
  • Excellent customer service skills
  • MS Office Suite (Able to maintain and schedule meeting through Outlook)
  • Excellent written and communication skills
  • Ability to pay close attention to detail
  • Ability to multi-task and prioritize workload effectively and independently
  • Ability to independently resolve conflict
  • Strong organizational skills
  • Basic Qualifications :

  • Bachelor’s Degree, Associate’s Degree or Pharmacy Technician Certification
  • 5 years healthcare / pharmacy or prior experience with implementing and introducing new systems, programs, and technologies into an organization
  • Preferred Qualifications :

  • 340B industry experience
  • Hospital or Pharmacy purchasing experience.
  • Pharmacy experience
  • Experience with EMR systems (EPIC, Centricity, Meditech, Cerner)
  • Experience with data analytics
  • Previous virtual customer service experience
  • Work Conditions :

  • Remote / field-based position
  • 10% Travel
  • May work outside of normal business hours to meet the needs of customer
  • serp_jobs.job_alerts.create_a_job

    Implementation Manager • Dallas, TX, United States