Benefits :
- Employee discounts
- Free uniforms
- Paid time off
Benefits / Perks
Competitive salaryFlexible ScheduleGreat work-life balancePaid time offEmployee DiscountJob Summary
Well Rooted Pediatrics is looking for friendly, dependable, hard-working Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate must be able to multi-task, work well under pressure, and have outstanding customer service skills. A positive attitude is a must!!
Responsibilities
Greet customers as they arrive and provide an excellent customer experienceMaintain computerized scheduling and follow office scheduling policiesAnswer phone calls and schedule appointmentsAnswer and screen telephone calls, take messages, and provide appropriate information to phone callersAssist clients with paperwork, including consent formsFiling and retrieving patient medical records.Assist with verification of patient insurance benefits and eligibility prior to the appointmentConfirm appointment and send appointment remindersFaxing and filingMaintain a clean and presentable front office and reception area.Maintain accurate patient information by updating patient demographics and insurance information in the electronic health records system.Taking payments and posting payments.Qualifications
High School Diploma (GED)Certified Medical Assistant, plusAbility to pass a background checkAt least 1 year of medical office / clerical experienceProficiency with computers, typing and basic software use.Positive attitude and ability to use good judgment and seek appropriate resources in difficult or stressful situationsProfessional behavior and appearancePays attention to detail and is quality focusedTwo or more years of experience as a receptionist or similar role is preferredExcellent communication skills with a commitment to customer serviceStrong work ethic and positive attitudeExcellent multi-tasking skills