Position Overview : The Office Coordinator provides administrative support and customer service to all customers. The Office Coordinator performs administrative duties as assigned.
Reporting Structure : Reports to Office Manager
Primary Objectives :
- Provides administrative support to the Office Manager
- Acts as customer service representative and establishes a positive image
- Assists the General Manager and Transportation Manager as needed
Summary of Job Responsibilities
Professionally handles all incoming phone calls and greets visitors and vendorsAssists with customer requests and serves as a resourceProvides internal support for operations, transportation, and office teamSupports sales representatives by communicating with customers, preparing paperwork for loads, pricing, and reporting.Supports the Dispatch Function by taking and entering calls, preparing paperwork, and assisting transportation manager.Organizes monthly customer breakdowns and forwards to the Recycling ConsultantPrepares shipping paperwork and invoices all outbound loadsPlaces stationery / tools / cleaning supplies / food orders and when needed runs errands to pick them upPrepares and sends daily activity report to required recipientsManages all mail / parcel servicesSupports the A / P function within the PA unit which includes setting up new vendors, coding invoices, scanning to accounting, and keeps track of paid and unpaid invoicesCreates monthly expense reports and makes sure all credit card balances are in checkCreates monthly reports to track containers and wasteMaintains an organized office / workspaceFiles paperwork appropriatelyOther duties as assigned.Desired Characteristics :
High School Diploma required, college degree preferred, and previous similar position experienceMust possess a professional, charismatic, and customer service focused attitudeStandard MS Office software usage (Outlook, Excel, Word)Ability to work in a face paced environment, managing multiple prioritiesAbility to perform accurate data entryExcellent written and verbal communication skillsHighly organizedCandidate must pass a pre-employment physical, background, and credit checkAvailable to maintain flexible scheduling requirements as determined by the manager and / or business needs of the operation.Minimum Safety Training Requirements :
Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)US-SOP-01 United in Safety ManualUS-F11 QEH&S PolicyUS-SOP-03 Team Member HandbookWe strive to demonstrate our Core Values in all positions at USM :
Trust
CommitmentLoyaltyPassionRespectServicePerformanceUSM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at careers@unitedscrap.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.