Job File Coordinator
Are you a self-motivated, well organized office professional? Do you enjoy helping others?
As a Job File Coordinator, you will assist with scheduling assessment of the work that would need to be completed. You will also work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates.
We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!
We are a family owned, and veteran ran company with a welcoming and energetic culture.
Responsibilities
- Dispatch and schedule restoration teams to incoming leads and projects
- Review and maintain scheduling so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications
- Responsible for clear and efficient project communication with customers, Managers, Crew Chiefs and Technicians.
- Daily project(s) oversight to include monitoring status, audit, and work-in-progress
- Review and validate job site documentation
- Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
- Collaborate and assist with other departments, as needed
Requirements
Minimum of 2 years of customer service and / or office-related experienceKnowledgeable and comfortable working with various computer programsStrong work ethicHonest and accountableStrong oral communication skillsHigh School diploma / GED preferredAbility to multitask while recording accurate detailsKnowledge of our geographical area preferredValid driver's licensePhysical and Work Environment Requirements
Occasionally Lifting files, opening file cabinets, bending and standingConstant Sitting and typingNormal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position working hours varying between 7 : 00am-7 : 00pm, MondayFriday, minimum of 40 hours per week. This position may require longer hours and flexibility in hours may be needed depending upon the business needs.
Compensation : $18.00 - $20.00 per hour