Patient Service Representative - PRN (As Needed)
Looking to elevate your career? Join us!
Location : Austin, TX (Central)
Hours : As Needed -
Here is what you will need :
- High School diploma;
- Two years of healthcare registration or customer service experience preferred;
- Basic knowledge of cash handling;
- Basic knowledge of medical terminology preferred;
- Ability to read, write, and comprehend simple instructions and short correspondence;
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
- Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time;
- Experience using Microsoft Office Suite : knowledge of eRAD software preferred.
A Day in the Life of a Patient Service Representative :
Provide services and support for the following areas :Understands, promotes and demonstrates the Solis WayGreet patients in a professional and friendly manner;Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information;Explain forms to patients and assist with form completion, via paper or tablet, as necessary;Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;Schedule and reschedule patients as necessary;Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;Participate in front office training to stay abreast of front office policy and procedures.Why Solis Mammography?
A Great Place to Work for the 3rd year in a row!