Technical Support Engineer

Job Overview :

The position will also be responsible for assisting operations personnel in operating, troubleshooting, and repairing high purity, high reliability gas supply systems at electronics facility. This person is expected to be the operational expert on both plant and utility systems associated with the production of ultra-high purity gases. In addition, this person will be required to interface with the customer technical experts on all phases of plant operations.

Primary Responsibilities of Job :

The Operations Support Engineer for Electronics is part of a growing team of engineers and operations specialists providing technical support to operating plants that supply high purity electronics customers.

Some of the Technical Support Engineer's Job duties :

• Assisting in the execution of new plant projects by providing direct assistance to region management and the Plant Operations Lead (POL). In some cases, may act as POL for assigned projects .
• Assisting plant and engineering team in performance of HAZOP analysis of plants, and resolution of action items.
• Leading efforts to complete Failure Mode and Effects Analysis of installed and new design plants and systems .
• Facilitate Root Cause Analysis and 8D generation and presentation to customers for plant issues .
• Provide training to plant operations teams on plants and electronics procedures .
• Assist plant management in preparation and review of Site Specific Standard Operating Procedures for operations and maintenance.
• Coordinate resources and act as an additional resource to plants when extra outside support is needed.
• Provide both remote and on-site troubleshooting assistance and guidance to plant operating personnel.
• Assist plant with identifying and implementing productivity improvement ideas. Will have individual goal for required productivity improvement projects.
• Provide for sharing of lessons learned and best practices between electronics facilities and across regions .
• Work as a team within central support organization and across regions to facilitate plants meeting customer expectations .
• Strong working knowledge of ultra-high purity systems, including piping systems, product purifiers, filtration, and analytical systems.
• Strong understanding of the electronics industry purity requirements and risks associated with deviations.
• Helps plants coordinate operations with Central Control Room personnel and helps provide plant specific training.
• Support commercial teams and region with presentations and discussions with customers and Linde management.

Qualifications : Qualifications :

Educational & Technical Experience :

Additional Skill Requirements :

Candidate must be a highly organized self-starter capable of working independently. Must have excellent communication skills (both orally and written), with an ability to deal with multiple levels of the internal organization, suppliers, and customers. This is a central support role; the candidate must be able to work across organizational lines to accomplish their goals.

Travel up to 25% normally, although could be higher during project execution or production issues. Carrying a cell phone and availability to plant personnel for off hours assistance is required.

About Linde :

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

Culture :

At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent.

For more information about the company and its products and services, please visit www.linde.com .

Benefits :

Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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