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Non-Clinical Health and Information Management Patient Registrar
Non-Clinical Health and Information Management Patient RegistrarvTech Solution • Whittier, California, USA
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Non-Clinical Health and Information Management Patient Registrar

Non-Clinical Health and Information Management Patient Registrar

vTech Solution • Whittier, California, USA
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  • serp_jobs.job_card.full_time
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Job Summary :

The Patient Registration Representative I is responsible for pre-registration and registration of inpatients and outpatients. This includes securing upfront collections co-pays and co-insurance while ensuring accuracy and hospitality. The role involves screening uninsured patients for eligibility in state programs completing application processes and maintaining accurate records.

Location : Whittier California United States

Responsibilities :

  • Safeguards patient confidentiality in accordance with HIPAA regulations.
  • Ensures a safe patient environment and adherence to safety practices.
  • Exhibits positive guest relations skills and effective communication with patients staff and physicians.
  • Solves problems while prioritizing patient needs.
  • Completes pre-registrations prepares paperwork and secures upfront collections.
  • Identifies and captures self-pay accounts for Hospital Presumptive Eligibility screening.
  • Registers patients in a timely manner obtaining necessary signatures and documentation.
  • Enters patient demographic medical and insurance information accurately into the computer system.
  • Follows up on incomplete information to ensure accurate registrations.
  • Utilizes positive collection skills while complying with EMTALA laws.
  • Educates patients about insurance coverage and financial responsibilities.
  • Participates in the Performance Improvement program and actively seeks to improve skills and knowledge.
  • Adheres to attendance and tardy policies.
  • Answers unit phone and directs calls accordingly.
  • Performs data entry into electronic medical database systems.
  • Coordinates equipment / supply needs.

Required Skills & Certifications :

  • Excellent written and verbal communication skills.
  • Demonstrated attention to detail.
  • Good English speaking spelling reading and mathematical skills.
  • Strong computer skills and knowledge in Word Excel.
  • Strong typing skills (45 wpm).
  • Strong analytical and problem-solving skills.
  • Excellent customer service and phone skills.
  • One year of experience in a high-volume healthcare facility or medical office setting.
  • High school diploma or GED equivalent.
  • Insurance knowledge.
  • Ability to multi-task in a fast-paced environment.
  • Complete HPE comprehensive training program as required.
  • Preferred Skills & Certifications :

  • Medical terminology knowledge.
  • Bilingual in Spanish or Chinese (Mandarin).
  • HPE comprehensive training program and certification.
  • Special Considerations :

  • Must have full-day availability for the first 2 weeks for training.
  • Required flexibility for initial training including morning availability for computer and department onboarding.
  • The days worked might vary from one week to the next due to vacation requests coverage etc.
  • Scheduling :

  • 72 hours bi-weekly.
  • Shifts are from 15 : 00 to 23 : 30.
  • Various days every other weekend.
  • Staff is scheduled based on department needs; schedules are not set.
  • Key Skills

    Engineering Maintenance,IDS,Information Management,Banking & Finance,AV

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Health Information Management • Whittier, California, USA

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