We are seeking a Virtual Account Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities :
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications :
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsWork from home! Awesome CEO, opportunity for advancement and great income earning potential!