Customer Support Specialist

Staffmax is seeking a friendly, solutions-focused Customer Support Specialist  to join our client’s team on a 6-month contract. In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional experience every time.

Contract Length : 6 Months

Location : Austin, TX

What You’ll Be Doing :

Provide accurate information about products, services, and policies

Process customer orders, returns, and exchanges with attention to detail

Document interactions and update internal systems and records

Work with internal teams to resolve escalated or complex issues

Recommend products or services based on customer needs

What We’re Looking For :

Previous experience in customer service, call center, or help desk environment

Strong communication, listening, and problem-solving skills

Ability to remain patient, professional, and helpful—especially under pressure

Familiarity with CRM systems and customer support tools

A positive, team-oriented mindset and a commitment to customer satisfaction

Why Join Staffmax?

We’re here to support you throughout your contract, from onboarding to completion. If you’re passionate about helping others and enjoy working in a fast-paced environment, this is a great opportunity to make an impact and build valuable experience.

Apply now and help us create outstanding customer experiences.