Medical Receptionist

Job Description

Duties and Responsibilities

• Answer incoming phone calls and route them to the appropriate team (pharmacy, DME, billing, etc.)
• Make outbound calls to patients, caregivers, and facilities to coordinate monthly DME orders
• Confirm supply needs, delivery dates, and insurance information with patients
• Document all communications and updates accurately in the patient’s chart / system
• Ensure patient records are current and complete with necessary authorizations or documentation
• Maintain a professional and empathetic demeanor with all patient interactions
• Collaborate closely with DME staff and pharmacy team to ensure seamless service
• Perform general front desk duties as needed, including faxing, scanning, and filing

Qualifications

Education :  High school diploma or equivalent.

Strong communication and interpersonal skills

Ability to multi-task and prioritize in a fast-paced environment

Proficient with computers and EHR / EMR systems (training provided)

Detail-oriented and dependable

Bilingual (Spanish / English) or previous experience in a medical office / pharmacy / DME setting a plus

Additional Information

Benefits :

401(k)

401(k) matching

Dental insurance

Vision insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Paid holidays

Competitive pay starting out at $18-19 an hour

Schedule :

Full-time, 8-hour shift, Monday through Friday

Shift availability :

Day Shift (8 : 30 AM – 5 : 00 PM)

Work Location :

Ward Road Pharmacy, 6590 Holman St, Arvada, CO 80004

All your information will be kept confidential according to EEO guidelines.

IND123-WR