Talent.com
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Call Center Agent

Call Center Agent

TalentomaHouston, TX, United States
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Job Title : Remote Call Center Agent

Hourly Pay : $3,500– $3,800

Summary :

We’re seeking reliable and organized individuals to join our team as Remote Call Center Agents. This fully remote position involves making follow-up calls to customers, confirming appointments, checking satisfaction, and assisting with billing or scheduling inquiries. Using structured scripts, you'll maintain a helpful, friendly tone while handling straightforward tasks. If you enjoy working with clear instructions, predictable tasks, and ensuring customer satisfaction, this role could be a great fit.

Job Responsibilities :

  • Make outbound calls to follow up with customers, confirm appointments, or check satisfaction
  • Assist callers with basic billing questions and guide them through online portals or payment systems
  • Accurately record call details in internal systems
  • Send follow-up emails with confirmations or reminders based on call outcomes
  • Occasionally support inbound calls during high-volume periods
  • Stay up-to-date on tools and procedures through regular team communication

Qualifications :

  • Strong verbal communication and listening skills
  • Ability to follow a script while maintaining a natural, friendly tone
  • Comfortable with structured workflows and repetitive tasks
  • Highly organized and self-motivated in a remote work environment
  • Reliable home office setup, including stable internet and a quiet workspace
  • Previous experience in call centers or customer service is helpful, but not required
  • Positive attitude and willingness to learn new systems and processes

    • Perks & Benefits :

  • 100% remote work—no commuting required
  • Monthly pay : $3,500– $3,800
  • Paid training with detailed guides and ongoing support
  • Flexible shift options, including evening and weekend availability
  • Collaborative team environment and supportive leadership
  • Long-term career growth and advancement opportunities
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    Call Center Agent • Houston, TX, United States