Compliance Specialist
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.
Your Opportunity
We're looking for a driven, detail-oriented Compliance Specialist to support our expanding compliance and cybersecurity operations. You'll help maintain regulatory and licensing records, support risk assessments and audit readiness, and contribute to our compliance with global standards such as ISO 27001, PCI DSS, SOC2 and local regulatory frameworks like CST's CRF, NCA's ECC and CCC, SDAIA's PDPL, and TDRA's regulatory controls in the UAE. As we broaden our scope to include cybersecurity governance and control oversight, candidates with experience or interest in cybersecurity frameworks will be especially valued. This is a hands-on, execution-first role ideal for someone who thrives in fast-paced, high-trust environments and wants to grow at the intersection of regulation, security, and innovation.
Qualifications
- Bachelor's degree in Information Technology, Information Security, or a related field.
- 13 years of hands-on experience in regulatory compliance, audit support, governance, or GRC in tech, telecom, or cloud sectors.
- Familiarity with frameworks such as ISO 27001, SOC 2, or PCI DSS and regulatory controls such as CRF, NCA ECC / CCC, or PDPL.
- Foundational understanding of cybersecurity principles (Access Control, Encryption, Risk Treatment, Incident Reporting, etc.).
- Excellent organizational skills, with strong attention to detail and documentation quality.
- Ability to handle sensitive information with professionalism and discretion.
- Clear communication skills to collaborate effectively across teams and with external stakeholders.
Who We're Looking For
A compliance and cybersecurity operations professional with a solid understanding of how regulatory requirements translate into practical technical and operational execution.Experienced in supporting external audits, certification processes, and regulator reviews, with the ability to collaborate smoothly with engineering, security, and legal teams.Skilled at gathering evidence, closing findings, and maintaining continuous audit / readiness posture.Background or training with Big Four firms (Deloitte, PwC, EY, KPMG) is a strong plus.Detail-oriented, execution-driven, and thrives in fast-paced environments that require precision and cross-functional coordination.What We Provide You
Join a world-class team at Maqsam, where your growth is our priority. Here's what you can expect :
A collaborative and friendly environment with flexible hours.Many opportunities to learn, grow and become a world-class professional.A fair compensation.A culture that thrives on open communication and transparency.First-class health insurance.Part of something big : Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.Ready to join Maqsam's team? Apply now!