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Webstore Administrator
Webstore AdministratorBurghardt Sporting Goods • New Berlin, Wisconsin, United States
Webstore Administrator

Webstore Administrator

Burghardt Sporting Goods • New Berlin, Wisconsin, United States
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What Are Group Web Stores?

Burghardt Sporting Goods provides online stores designed to simplify group ordering. From team jerseys and school spirit wear to corporate apparel, we make the entire process easier. Our online stores eliminate the hassle of paper order forms and manual payment collection—group members can place and pay for their own orders directly online.

Job Description : Webstore Administrator

We are seeking a Webstore Administrator to manage our online group stores from initial setup through final fulfillment. This role is an essential part of our workflow, collaborating closely with our Team Sales, Operations, Production, and Fulfillment departments to ensure every order is accurate, timely, and delivered with exceptional quality.

This is an ideal position for someone who enjoys detailed work, streamlined processes, and overseeing a project from beginning to end. As a small and continually evolving business, we value team members who take initiative, adapt quickly, and contribute to our growth in meaningful, positive ways.

Essential Duties & Responsibilities :

Store Setup & Monitoring :

  • Review each store for accuracy before launch.
  • Coordinate with sales and production teams for proper item setup and timeline alignment.

Administrative Support :

  • Process store-related paperwork and match SKUs and product codes.
  • Enter sales data with accuracy and work across multiple software platforms to complete orders and send customer notifications.
  • Fulfillment Preparation :

  • Prepare organized order packets for the fulfillment team.
  • Assist with sorting, packing, and shipping orders as needed.
  • Ensure all customer due dates are met.
  • Customer Support :

  • Communicate with internal teams and customers to answer questions and resolve issues.
  • Proactively ensure deadlines and expectations are met.
  • Problem-Solving :

  • Investigate and resolve order discrepancies before they impact the customer experience.
  • Store Maintenance :

  • Maintain product listings and organization across website platforms.
  • Assist with preparing items to be posted online.
  • General Office Duties :

  • Perform physical and digital filing along with other administrative tasks as assigned.
  • Knowledge & Skills Required :

  • 2+ years of experience in a fast-paced administrative, office, or order-processing environment.
  • Exceptional attention to detail and strong observational skills.
  • Excellent organizational and time-management abilities.
  • Ability to lift up to 50 lbs and transition comfortably between sitting, standing, and walking throughout the day.
  • A collaborative, team-oriented mindset with a willingness to assist wherever needed.
  • Experience & Education :

  • 2+ years of experience in a fast-paced administrative or office setting.
  • About Burghardt Sporting Goods :

    Burghardt Sporting Goods is a local family owned and operated Sporting Goods retailer and team dealer catering to the serious athlete and their teams.

    Over 125 years and 5 generations... Doing business in the Milwaukee area since the 1800's, Burghardt's is recognized as one of the oldest family owned and operated sporting goods stores in the nation. By providing local schools with jerseys, uniforms and customized t-shirts, Burghardt Sporting Goods is known as the place to go for custom printed gear. Boasting a full service in-house screen printing department and a staff that is both friendly and knowledgeable, we continue to work hard to provide our customers with the latest equipment and gear in the industry. By having the largest selection of lacrosse gear in the state as well as the largest baseball and softball equipment in the Midwest, we aim to provide our customers with the gear they need to gain a step up on the competition.

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    Administrator • New Berlin, Wisconsin, United States

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