POSITION SUMMARY
The Sales Engineering / Specialist will support the sales team by streamlining operations, providing technical expertise, and developing compelling proposals. This role bridges the gap between sales strategy, technical solutions, operations and client-facing documentation to drive business growth and customer satisfaction.
JOB RESPONSIBILITIES
- Sales Strategy Support : Assist in the development and execution of sales strategies to meet organizational goals.
- Client Consultations : Work closely with clients to understand their technical requirements and provide expert advice on product capabilities and integration. Data Analysis : Analyze sales data to identify trends, performance metrics, and areas for improvement.
- Proposal Development : Lead the creation of detailed and persuasive proposals, including responses to RFPs (Request for Proposals).
- Content Management : Maintain a library of proposal content, templates, and other documentation to streamline the proposal creation process.
- CRM Management : Oversee the maintenance and optimization of the Customer Relationship Management (CRM) system, ensuring data integrity and usability.
- Sales Process Improvement : Implement and refine sales processes and workflows to enhance efficiency and effectiveness.
- Cross-functional Coordination : Work with various departments (, legal, finance, product management, and operations) to gather necessary information and approvals for proposals.
- Reporting : Generate regular sales reports and dashboards for management review.
- Technical Expertise : Provide technical support to the sales team, translating customer requirements into feasible technical solutions.
- Product Demonstrations : Conduct product demonstrations and technical presentations to prospective clients.
- Quality Assurance : Ensure all proposals are accurate, comprehensive, and tailored to the client's needs.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education :
BA or BS Degree in Aerospace, Engineering, Aviation Sciences, Business Administration, , Sales, or related fields.Experience :
Individual Contributor on a functional group.2-5 years of experience in sales engineering, proposals, function preferred.Aviation experience required.Aircraft Maintenance, Enhancements and Pay by the Hour Programs knowledge.Knowledge, Skills & Abilities :
Good leadership and team working skills.Experience in sales and the technology field.Experience in avionics and aircraft maintenance salesAirworthiness authorities’ regulations (desirable)Sales finance fundamentals (costs, expenses, pricing and margins)Excellent analytical, and problem-solving skillsData analysis or data sciences (basic / regular)Knowledge in project managementInterface with multi-cultural, virtual / remote teamsNegotiation skills, communication and presentationCustomer-driven / attitudeContinuous improvement, PDCA / Lean philosophyProficient in Salesforce (desirable)Proficient in all Microsoft Office applicationWorking Conditions / Environment / Special Requirements
Ability to travel domestically and internationally in support of sales department.GENERAL COMMITMENT FOR ALL EMPLOYEES
Commitment to company values.Adherence to company Compliance policies, directives, and procedures.Incorporates Lean, processes and concepts into daily activities.Strives for continuous improvement to processes and procedures.Honors and protects confidential and proprietary documents and information.Satisfies work schedule requirements.The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.